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Customer Service Representative

2 months ago


Caerphilly, United Kingdom Randstad Delivery (GBS) Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent for Randstad Delivery (GBS). As a Field Agent, you will be responsible for interacting with customers in various locations, providing exceptional service, and driving business growth.

Key Responsibilities:

  • Provide excellent customer service and support to clients in various locations
  • Drive business growth by identifying and pursuing new opportunities
  • Work independently with minimal supervision, using a laptop and smartphone to receive, view, and input information
  • Travel up to 40 miles to various locations, using your owned vehicle

Requirements:

  • Valid UK Driving License
  • Owned Car
  • Willing to complete a DBS check
  • Willing to obtain business car insurance

Competencies:

  • Excellent verbal communication skills and ability to persuade reluctant respondents
  • Self-disciplined and self-motivated, with the ability to work independently
  • Proficient in using laptop and smartphone to receive, view, and input information
  • Organized with well-developed planning skills

Benefits:

  • 0.45p per mile mileage reimbursement
  • Meal allowances for long working hours