Customer Service Representative

2 days ago


Leeds, Leeds, United Kingdom JD Gyms Full time

JD Gyms Job Opportunity

We are seeking a skilled Customer Service Representative to join our team at JD Gyms Leeds Kirkstall Road Contact Centre.

About the Role:

This is an exciting opportunity to work in a fast-paced customer service environment, providing excellent support to our members and dealing with a variety of enquiries and issues.

Key Responsibilities:

  • Handle inbound telephone calls and respond to written customer queries and complaints in a timely and professional manner.
  • Provide technical assistance to customers experiencing difficulties with our website or membership account.
  • Communicate information about JD Gyms facilities and services, ensuring that customers have a thorough understanding of what we offer.
  • Accurately record reasons for customer contacts, using relevant systems and software.
  • Deal with written communication and general administrative duties, demonstrating attention to detail and organizational skills.
  • Actively encourage feedback from customers, fostering a positive and engaging experience.
  • Take ownership of work and customer assignments, ensuring a thorough, friendly, and professional outcome for every enquiry dealt with.
  • Utilize various computer systems to assist with work, navigating technology and learning quickly to meet customer needs.

Training and Support:

Full systems and policies training will be provided, enabling you to excel in your role and develop your skills and knowledge.

Requirements:

  • Good written and verbal communication skills, with the ability to remain calm under pressure.
  • Computer literacy, including proficiency in navigating technology and learning new systems.
  • Ability to work on own initiative and as part of a team, demonstrating collaboration and teamwork.
  • Understanding of confidentiality and compliance with legislation, ensuring data protection and integrity.

Benefits:

  • Free JD Gym's membership, allowing you to enjoy our facilities and promote our brand.
  • Free onsite parking, making it easier to get to work and enjoy some perks.
  • Staff Discount, providing opportunities to save money and enjoy exclusive benefits.

About JD Gyms:

JD Gyms is a leading fitness provider, dedicated to delivering exceptional experiences and results for our members. We're passionate about supporting our community and promoting healthy lifestyles.

Salary:

The estimated salary for this role is £22,000-£25,000 per annum, depending on experience and performance.



  • Leeds, Leeds, United Kingdom Bupa Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving issues in a timely and professional manner.Key Responsibilities:Investigate customer complaints and resolve issues...


  • Leeds, Leeds, United Kingdom OCU Full time

    Customer Service RepresentativeAt OCU Group, we are seeking a skilled Customer Service Representative to join our team in Leeds Seacroft. As a Customer Service Representative, you will be responsible for acting as the liaison between our company and our current and potential customers.Key Responsibilities:Answer inbound calls and respond to customer...


  • Leeds, Leeds, United Kingdom Office Angels Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Office Angels. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and accurate responses through various channels.Key Responsibilities:Serve as the first point of contact for customer inquiries, providing timely...


  • Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    Customer Service RepresentativeThis role is an exciting opportunity to join the GBS Global Applied Knowledge team as a Customer Service Representative. As a key member of our support services team, you will be responsible for providing high-quality administrative support to our students, ensuring a positive and inclusive campus experience.Main...


  • Leeds, Leeds, United Kingdom Jet2 Full time

    Job Title: Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries and concerns via phone,...


  • Leeds, Leeds, United Kingdom Bupa Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving disputes in a fair and timely manner.Key Responsibilities:Investigate customer complaints and gather evidence to...


  • Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    Customer Service RepresentativeThis role is a fantastic opportunity to join our team at GBS Global Applied Knowledge as a Customer Service Representative. As a key member of our Customer Services Team, you will be responsible for providing exceptional support to our students, ensuring they receive the highest level of service and experience.Main...


  • Leeds, Leeds, United Kingdom Keepmoat Homes Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Keepmoat Homes. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience by delivering a high level of service to our customers.Key Responsibilities:Liaise with customers and...


  • Leeds, Leeds, United Kingdom Sunbelt Rentals Careers Full time

    About The RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class service to customers via phone,...


  • Leeds, Leeds, United Kingdom HSBC Global Services Limited Full time

    Customer Service RepresentativeLeeds with Hybrid workingSalary: from £23,205 + excellent benefitsHours: 35 hours per weekWe are seeking a Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve...


  • Leeds, Leeds, United Kingdom Iwoca Ltd Full time

    We're looking for a skilled professional to join our Customer Success team as a Customer Service Representative. At Iwoca Ltd, we value every customer and strive to provide the best possible experience. As a key member of our team, you'll serve customers at all stages of their journey and help us achieve our mission to finance one million businesses.As a...


  • Leeds, Leeds, United Kingdom OCU Full time

    Customer Service RepresentativeAt OCU Group, we are seeking a highly skilled Customer Service Representative to join our team in Leeds Seacroft. As a key member of our National Operations Centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a professional...


  • Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Page Personnel Sales. As a Customer Service Representative, you will be working in a Contact Centre Environment handling a variety of queries from clients.Key ResponsibilitiesProvide guidance and support to clients via phone and emailEnsure each call is dealt with...


  • Leeds, Leeds, United Kingdom Page Personnel Full time

    About the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Page Personnel. As a key member of our client's city centre Leeds office, you will be responsible for providing exceptional customer service to shareholders and their representatives.Key Responsibilities:Respond to inbound contact from shareholders and their...


  • Leeds, Leeds, United Kingdom Tesco Full time

    About the RoleThis is an exciting opportunity to join our team at Tesco as a Customer Service Representative. As a member of our store team, you will play a vital role in delivering excellent customer service and ensuring a great shopping experience for our customers.Responsibilities:


  • Leeds, Leeds, United Kingdom D.M Limited Full time

    Customer Service Representative OpportunityThis is a chance to grow with a family-run business in the automotive industry.We are looking for ambitious and driven individuals who can provide world-class customer service. This role comes with a competitive salary of £25,000, plus uncapped commission from sales and service bookings.


  • Leeds, Leeds, United Kingdom HSBC Global Services Limited Full time

    Customer Service RepresentativeHSBC Global Services Limited is seeking a Customer Service Representative to join our team in Leeds. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key Responsibilities:Provide...


  • Leeds, Leeds, United Kingdom Welcome Break Full time

    Job Summary: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Welcome Break.About the Role: As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with our products and services.Key...


  • Leeds, Leeds, United Kingdom Ritz Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our property administration team, you will be responsible for providing exceptional service to our residents and ensuring that their needs are met.Key Responsibilities:* Provide...


  • Leeds, Leeds, United Kingdom HSBC Global Services Limited Full time

    Customer Service Role at HSBC Global Services LimitedWe are seeking a skilled Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to our clients.Key Responsibilities:Provide customer service to clients via...