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Global Head of Security Operations

2 months ago

London, Greater London, United Kingdom Verifone Full time

About Verifone

Verifone is a leading provider of electronic payment solutions, with a reputation for innovation and excellence in the industry. Our company culture values diversity, dynamism, and a fast-paced work environment where employees are driven to achieve results and excel in their roles.

Our Mission

We strive to deliver innovative payment solutions that meet the needs of our customers, partners, and investors. Our team is dedicated to creating a secure and efficient payment ecosystem, and we are committed to staying at the forefront of industry trends and technologies.

The Role

We are seeking a highly skilled and experienced professional to join our team as the Global Head of Security Operations. This role will be responsible for ensuring the safety and security of Verifone's physical assets, personnel, and visitors. The ideal candidate will have a strong background in security systems management, access control, and video surveillance, as well as excellent communication and coordination skills.

Key Responsibilities

  • Access Control Management:
    • Manage, administer, and monitor authentication systems, including key cards, biometric scanners, and PIN codes.
    • Manage and maintain physical barriers such as doors, locks, turnstiles, fencing, gates, bollards, and barricades.
    • Coordinate with IT to ensure proper integration and functionality of access control software.
  • Video Surveillance:
    • Oversee the installation, maintenance, and monitoring of surveillance cameras (CCTV and IP cameras).
    • Utilize Video Management Systems (VMS) for real-time monitoring and historical review of footage.
    • Implement motion detection and analytics software to identify and respond to potential security threats.
  • Security Personnel Coordination:
    • Work closely with stationary guards, mobile patrols, and response teams to ensure comprehensive security coverage.
    • Establish and maintain security checkpoints, ensuring they are properly staffed and equipped.
    • Conduct regular training sessions for security personnel on new protocols and technologies.
  • Local Access Control Integration:
    • Manage localized authentication systems for high-security areas, including room-specific key cards, biometric scanners, and PIN codes.
    • Oversee local surveillance efforts, ensuring sensitive areas are adequately monitored.
    • Integrate local access controls with facility-wide security systems for seamless monitoring and response.
  • Incident Response and Reporting:
    • Respond promptly to security breaches, alarms, and other incidents.
    • Conduct thorough investigations and document findings in detailed reports.
    • Work with law enforcement and emergency responders as needed.
  • Security Policy and Compliance:
    • Develop, implement, and enforce security policies and procedures.
    • Ensure compliance with relevant regulations and standards.
    • Conduct regular security audits and risk assessments.
  • Technology and System Upgrades:
    • Stay updated on the latest security technologies and industry trends.
    • Recommend and implement upgrades to security systems and protocols.
    • Manage vendor relationships and oversee the procurement of security equipment.

Requirements

  • Bachelor's degree in criminal justice, security management, or a related field.
  • Relevant certifications (e.g. CPP, PSP) are a plus.
  • Minimum of 3-5 years of experience in physical security, access control, or a related field.
  • Proficient in security systems management, including access control and video surveillance technologies. Familiarity with Video Management Systems (VMS) and security analytics software.
  • Excellent communication and coordination skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work under pressure and respond effectively to security incidents.
  • Willingness to travel globally as required to Verifone locations.
  • Ability to stand or walk for extended periods.
  • Capability to lift and carry security equipment as needed.
  • Willingness to work in various weather conditions and at different times of the day or night.

Our Commitment

Verifone is committed to creating a diverse and inclusive work environment, and we are proud to be an equal opportunity employer. We value diversity and strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.