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Deputy Head of Events and Operations

2 months ago

London, Greater London, United Kingdom Absolutely Recruitment Full time
About the Role

We are seeking a highly experienced and skilled Deputy Head of Events and Operations to join our team at Absolutely Recruitment. As a key member of our events team, you will be responsible for managing the day-to-day operations of our events, overseeing the events budget, and leading the growth strategy for the events team.

Key Responsibilities
  • Team Management:
    • Manage the events team, including line management of the management team
    • Oversee sufficient staffing levels for all booked events
    • Work closely with HR to manage recruitment of new team members
    • Attend HoS meetings on behalf of the Head of Events
  • Finance and Admin:
    • Oversee and manage the events budget, achieving targeted income
    • Manage and finalize the monthly financial reconciliation
    • Handle customer complaints and resolve within agreed time-frames
    • Ensure the events team keeps the events diary updated with venue bookings and the budget updated with all recorded income and expenses
  • Venue Management and Booking:
    • Oversee events team ensuring all application paperwork per event is complete and compliant with the requirements of the Event Policy
    • Liaise closely with the events team and other Enable services to ensure that the wider events/ activity programme is coordinated properly
  • Event Production:
    • Support the Head of Events and Production Teams with the delivery of events produced by the organization
    • Assist with the physical set up and dismantling of events, including the management of contractors and suppliers
Requirements
  • Experienced leader with the ability to take on a successful and established team
  • Previous experience in complex budget management
  • Experience engaging directly with senior-level management
  • Proven record of operational excellence with the ability to manage multiple responsibilities simultaneously
  • Self-driven, results-oriented, entrepreneurial individual with a positive attitude
  • Good organizational and time management skills
  • A collaborative person able to work with peers across other functions in the business
  • Intellectually curious about the industry
  • Proficient in a range of office software: Outlook, Excel, Teams
  • Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
  • Proactive approach and pride yourself on going the extra mile to create 5-star customer service
  • Ability to work autonomously while readily collaborating with the wider events team