Alarm Technical Expert
6 days ago
Banham Group is a leading provider of security solutions in the Southeast of England. We are currently seeking an experienced technical support advisor to join our Alarm Technical Support team.
The ideal candidate will have proven experience of working with systems such as Paxton, Pyronix, Castle, and Texecom. They will be able to confidently navigate customers through menu and programming changes remotely, provide technical support and guidance to all Banham group engineers, and work closely with the Product Validation Manager on new & upgraded products/services implementation.
We offer a highly competitive salary of £45-50KPA (dependent on experience) and a comprehensive benefits package including:
- An employee assistance program that gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems.
- Minimum of 25 days Annual leave plus bank holidays.
- Subsidised Private Medical Cover after completing and passing the probationary period.
- Auto-enrollment into our pension scheme.
- Annual season ticket loan & Banham interest-free loan.
- Cycle to work & Home & Tech scheme (up to the value of £2k).
- Training and development opportunities (including day releases for studies/exams).
- Hybrid working (dependent on location and role - 3 days office-based and 2 days working from home).
- Banham Social Events.
- Employee recognition rewards and moments of magic prizes.
- Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply).
- Sick Pay that increases with length of service.
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