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Financial Support Specialist

2 months ago

Cambridge, Cambridgeshire, United Kingdom CRA GROUP LIMITED Full time
Job Summary

This role involves accurately processing Corporate Parenting transactions to ensure timely payments to Providers and Carers. The successful candidate will be responsible for setting up and implementing Provider and Carer bank and payment details on ERP and ContrOCC systems.

Key Responsibilities
  • Accurately load Corporate Parenting payments onto the Commitments Records and associated systems.
  • Ensure Other Local Authority contributions are recorded correctly and invoices generated in a timely manner.
  • Record and investigate financial data to ensure accuracy and consistency across all systems.
  • Provide financial statistics to relevant managers as requested.
  • Ensure duties are undertaken with due regard to the Council's financial regulations, national charging guidance, and departmental policies and procedures.
  • Deal with and resolve Provider/Carer queries, including ceasing of provision.
  • Be proactive in dealing with Provider/Carer queries around payments made or charges applied.
  • Record, investigate, and sensitively resolve Provider/Carer enquiries, referring complex matters to line manager for advice or reallocation as appropriate.
  • Highlight and investigate issues in relation to Debt, providing a resolution where possible.
  • Assist with monitoring and/or management of budgets in accordance with County Council financial processes, systems, and instructions as necessary.
Essential Experience Required
  • Must have ContrOCC system experience.
  • Must have Corporate Parenting Processes experience.