Operational Director
4 weeks ago
Job Title: Head of Operations
We are seeking an experienced Head of Operations to oversee all aspects of visitor operations at a heritage site in the UK.
Key Responsibilities:
- Lead teams to deliver exceptional customer service across all visitor-facing operations
- Develop and implement strategic plans to drive operational efficiency and revenue growth
- Manage budgets, monitor key performance indicators, and ensure high standards of facilities and visitor areas
- Maintain strong relationships with internal and external stakeholders
Requirements:
- $65,000 per annum salary in Norfolk, UK
- Proven management experience in a large, customer-facing operation, preferably from a heritage background
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