Cinema Customer Service Associate

4 weeks ago


London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time
Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Cinema Customer Service Associate. As a key member of our cinema staff, you will be responsible for providing an exceptional customer experience, ensuring a smooth and enjoyable visit for our patrons. Your primary duties will include greeting and serving customers, processing transactions, and promoting our services and facilities. You will also be expected to work effectively as part of a team, maintaining a clean and safe environment, and adhering to our company policies and procedures.

Key Responsibilities:
  • Greet and serve customers in a friendly and professional manner.
  • Process transactions accurately and efficiently.
  • Promote our services and facilities to enhance the customer experience.
  • Maintain a clean and safe environment, adhering to our health and safety policies.

Requirements: To succeed in this role, you will need to possess excellent communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. A basic understanding of cash handling and sales principles is also desirable.

Estimated Salary: £12-£14 per hour (dependent on location and experience). Our cinemas operate primarily in the evenings and weekends, so flexibility and adaptability are essential.

  • London, Greater London, United Kingdom Everyman Cinema Group Full time

    We are seeking a skilled Cinema Operations Manager to oversee the smooth running and operation of our venues. This role is ideal for someone with experience in hospitality and leadership.About Everyman Cinema GroupWe are an independent cinema brand that focuses on delivering a unique experience to every one of our guests. Our goal is to make every visit to...


  • London, Greater London, United Kingdom Everyman Cinema Group Full time

    We are seeking a skilled Kitchen Manager to lead our kitchen team at Everyman Broadgate.The successful candidate will have a genuine passion for hospitality, ensuring that the teams they lead and work in share this. A love for food, drink, customer service, and people is also essential.This role offers a competitive salary of £45,000 per annum, making it an...


  • London, Greater London, United Kingdom Everyman Cinema Group Full time

    We are seeking an experienced Cinema Operations Manager to oversee the smooth running and operation of our venues. As a key member of our management team, you will be responsible for ensuring that every guest has a memorable experience with Everyman. Key Responsibilities:Oversight of venue operations, including staff management and customer...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    We are seeking a skilled Box Office Ambassador to join our team at Cineworld Cinemas Ltd. In this role, you will be responsible for ensuring a seamless customer experience, promoting membership benefits, and driving sales.Main Duties:Customer Service: Deliver excellent customer service, engage guests, and encourage repeat visits.Product Knowledge and Sales:...


  • London, Greater London, United Kingdom Box Full time

    Career Overview:We are excited to offer an exciting career opportunity as a Front of House Team Member at Box Cinema. This role offers the chance to develop your skills and experience in a fast-paced and dynamic environment, while delivering exceptional customer service and contributing to the success of our cinema.As a Front of House Team Member, you will...

  • Cinema Host

    4 weeks ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Cinema Hosts are the face of our cinemas, providing exceptional customer service and ensuring a smooth experience for all our guests. We're looking for enthusiastic individuals who are passionate about film and enjoy working in a fast-paced environment.About the RoleThis is an exciting opportunity to join our team as a Cinema Host at Cineworld Cinemas Ltd....

  • Cinema Manager

    3 weeks ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Cinema Management OpportunityWe are seeking a skilled Cinema Manager to oversee the daily operations of our cinema in Ritzy Picturehouse. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and driving revenue growth through effective management of our theatre operations.Salary: £43,000-£47,000 per annum, plus...

  • Cinema Host

    3 weeks ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Job DescriptionWe are seeking a charismatic Cinema Host to join our team at Cineworld Cinemas Ltd. As a Cinema Host, you will be responsible for delivering exceptional customer service to our patrons while ensuring a smooth running of the cinema.Key Responsibilities:Promote and sell tickets, retail, alcohol, food, and memberships.Handle cash transactions...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Job Title: Cinema Operations ManagerEstimated Salary: £14.57 per hourLocation: Cineworld Cinemas LtdWe are seeking a highly skilled and experienced Cinema Operations Manager to join our team at Cineworld Cinemas Ltd. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth...

  • Cinema Team Lead

    4 weeks ago


    London, Greater London, United Kingdom Box Full time

    About the RoleWe are currently seeking a highly skilled Cinema Team Lead to join our team at Box. As a key member of our cinema management team, you will be responsible for overseeing the day-to-day operations of our cinema, ensuring exceptional customer service and working closely with other team members.Key ResponsibilitiesCustomer Service: Deliver...

  • Cinema Team Member

    3 weeks ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Cinema Operations AssistantWe are seeking a dynamic and customer-focused individual to join our team as a Cinema Operations Assistant. This is a varied role that will see you working across different areas of the cinema, including box office, concession stands, and customer service.You will be responsible for ensuring that all aspects of cinema operations...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Cinema Operations SupervisorIn this exciting role, you will play a vital part in the success of our cinemas. As a Cinema Operations Supervisor, you will be responsible for ensuring that our venues run smoothly and efficiently, providing an excellent customer experience for our guests.About the RoleWe are looking for an experienced and motivated individual to...


  • London, Greater London, United Kingdom Box Full time

    About the Role:The Cinema Operations Manager will be responsible for leading the Box Office team to ensure exceptional customer service and efficient cinema operations. This is a challenging role that requires a strong leadership presence, excellent communication skills, and the ability to work well under pressure.Responsibilities:Customer Service: Provide...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    About the RoleWe are seeking a reliable and enthusiastic Cinema Operations Assistant to join our team at Cineworld Cinemas Ltd. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, interacting with customers, and being part of a dynamic team.Job ResponsibilitiesHealth and Safety: Ensure the cinema's health and safety...

  • Cinema Team Leader

    1 month ago


    London, Greater London, United Kingdom Box Full time

    Job SummaryWe are seeking a motivated and experienced individual to fill the role of Cinema Supervisor at Box. This position involves overseeing the smooth operation of our cinema, ensuring excellent customer service, and managing private screening events.

  • Cinema Team Member

    3 weeks ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    Job OverviewWe are seeking a skilled and enthusiastic individual to join our team as a cinema host/hostess. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring a smooth running of the cinema.

  • Weekend Cinema Host

    3 weeks ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    About the JobThis is an exciting opportunity for a motivated and flexible individual to work in a dynamic cinema environment. As a Weekend Cinema Host, you will be responsible for ensuring a seamless customer experience across all aspects of our business, from box office operations to hospitality services.You will be expected to maintain a high level of...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    We are seeking a highly motivated Food and Beverage Service Associate to join our team at Cineworld Cinemas Ltd. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring every guest has an unrivalled cinema experience.The estimated salary for this role is £9.50-£10.00 per hour, depending...

  • Cinema Team Member

    1 month ago


    London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    **Job Overview:**Cineworld Cinemas Ltd is seeking a motivated and enthusiastic customer service representative to join our team as a Weekend Hostess. This role offers an exciting opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and supporting the smooth operation of our cinemas.**Key Responsibilities:Deliver...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    We are looking for a Cinema Experience Ambassador to join our team at Cineworld Cinemas Ltd. As a representative of our brand, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.The estimated salary for this role is £20,000-£22,000 per annum, depending on experience. In addition to a...