Night Shift Service Coordinator

2 weeks ago


Bristol, Bristol, United Kingdom Places for People Full time

About the Role:

As a Night Shift Service Coordinator at Places for People, you will be the first point of contact for residents and visitors within our communities. You will be responsible for ensuring a customer-focused approach in all services, addressing issues such as noise, vandalism, and crises as per support documentation.

Key Responsibilities:

  • Comply with data protection laws, safeguarding protocols, and conduct regular safety and building checks.
  • Innovate to enhance service delivery, maintain accurate records of nighttime activities and incidents, and oversee the cleanliness and safety of communal areas.
  • Act as a positive representative, building relationships with external organisations.
  • Support the organization's vision and participate in training as needed.

Working Hours:

This is a night shift role working 3 days a week, Friday, Saturday, and Sunday (9pm-9am).

Requirements:

  • Bring essential skills and experience, including local knowledge and networks, strong communication and professionalism, and an understanding of personal and professional boundaries.
  • Familiarity with Group policies, property management, COSHH, Health & Safety requirements, and IT systems.
  • Ability to assess and manage conflicting demands, represent the business, and understand safeguarding, support planning, and risk assessment principles.
  • Experience in a customer-focused service environment, recognizing the importance of record-keeping and GDPR compliance, and responding effectively to crises.
  • Possess initiative, creative thinking, and process-driven quality and risk management skills.

Benefits:

  • Competitive salary, with a salary review yearly.
  • Pension with matched contributions up to 7%.
  • Excellent holiday package – 35 days annual leave with the option to buy or sell leave.
  • Bonus scheme for all colleagues at 2%.
  • Training and development.
  • Extra perks including huge discounts and offers from shops, cinemas, and much more.


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