Head of Customer Experience

Job ResponsibilitiesWe're seeking a Complaints & Customer Service Executive to join our Operational Excellence Development team. Your primary focus will be on providing top-notch customer service and resolving complaints efficiently.Deliver responsive and empathetic customer service via various channelsAnalyze and resolve complex customer complaints in a...

Job DescriptionWe are seeking a talented Head of Customer Experience Leadership to join our expanding head office team. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and delivering exceptional service to our customers.In this role, you will be responsible for leading our TC Support...

We are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Head of Customer Experience Hybrid Working from one of 3 Hub Locations, London,...

Creative Support is an established not for profit social care company with an excellent level of achievements at rating Good with CQC (Care quality commission) and two outstanding services.We are looking for a Highly experienced leader and senior practitioner who is flexible and interested in carrying out a diverse and rewarding role overseeing and leading...

Customer Service Assistant - Manchester, Deansgate Based - _Do you have customer-facing experience but _are _tired of retail and hospitality environments?_ - _Are you someone who loves to engage with people?_ - _A desk job doesn't excite you?_ **We have the perfect opening for you!** **A day in the life of our Customer Service Assistants**: - _Assist in...

_**Customer Service Representative - Manchester, Deansgate Based**_ - Do you have customer-facing experience but you're tired of retail and hospitality environments?_ - Are you someone who loves to engage with people?_ - Do you have a passion for people?_ - Would you thrive in the right training?_ - A desk job doesn't excite you?_ **We have the perfect...

Job OverviewWe are seeking an experienced design leader to join our team as Head of Brand and Design. In this role, you will develop and implement a comprehensive design strategy for Unit M, ensuring excellence across product design, UX/UI, and branding.Key Requirements:Proven experience in leading design teams and developing design strategies.Excellent...

Our client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...

**About us** Club L London is the next-generation online fashion retailer for the forward-thinking consumer. Founded in 2007 Club L was created with the vision of offering long lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast...

About UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.

Would you like to work for an organisation that has been providing homes for people with a learning disability or autism for the last 25 years? Do you have the drive to make a difference and work for an organisation which makes a real difference to the lives of people with a learning disability or autism? Do you want to be a part of a team which offers...

Claims Handler Job DescriptionWe are looking for a motivated Claims Handler to join our team at Customer Labs in Manchester, UK. As a Claims Handler, you will handle a variety of motor claims across differing heads of damage, ensuring fair and timely settlements for customers while adhering to the company's philosophy of claim ownership.The successful...

The Head of Customer Operations is a senior role within the organization, reporting to the Director, Customer Success. - Our Customer Success (CS) team are responsible for the overall service we provide to our customers, whether this is the onboarding of new customers to the in-life servicing of existing customers, our aim is to build strong relationships...

Job Title: Customer Experience ManagerAbout the Role:As a Customer Experience Manager at Clayton Hotel Manchester Airport, you will be responsible for ensuring exceptional guest satisfaction and loyalty. Your key objective is to increase standing on TripAdvisor by encouraging satisfied guests to share their positive reviews.Key Responsibilities:- Proactively...

**Purpose**: The Customer Experience Apprentice will support the Training and Development coaches in the Customer Experience team. They will assist in any admin tasks in CX to support the team. They will help ensure CX is running efficiently by orchestrating all responses to customer feedback. This will help the business focus on its continual...

Role OverviewThe estimated annual salary for this position is £90,000 - £120,000.Bupa is a leading healthcare company with a purpose to help people live longer, healthier, happier lives. As the Head of Customer Experience & Vulnerable Customer, you will be responsible for creating and embedding a compelling CX and VC vision and roadmap, delivering 70% of...

Are you a confident, energetic, and organised individual who enjoys providing excellent customer service? Do you thrive in a busy and varied environment? Then we want you to be a part of our team! As a Customer Service Representative, you will be actively promoting our digital tools and resolving first-tier cases. You will also be responsible for proactive...

**Head of Customer Success** - Are you passionate about providing savvy technology solutions to clients to change the way they think about health and safety? - We are looking for someone to **Lead**, **Guide, **and** **Encourage **the customer success team to facilitate a seamless customer journey and experience. **Who We Are**: We are Evotix, and our...

My client is a fast growing retail business that is looking for a Head of Client Success as an addition to their business.Reporting to the Sales Director, this role is suitable for someone who has a proven background in sales but is also really focused on the client experience once the sale and contracts have been finalized.Working with blue chip, major...

Are you a confident, energetic, and organised individual who enjoys providing excellent customer service? Do you thrive in a busy and varied environment? Then we want you to be a part of our team! We are seeking a Customer Service Representative to act as the first point of contact for our customers via various communication methods. You will be responsible...