Customer Support Specialist
3 days ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stevenage, UK.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with internal teams to ensure seamless customer experiences.
- Manage customer interactions and follow-up tasks with precision.
- Stay up-to-date with industry trends and best practices to continuously improve service delivery.
Requirements:
- Previous experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and problem-solving skills, with a strong ability to empathize with customers.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn new tools and technologies.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
- A competitive salary with performance-based incentives.
- A comprehensive pension scheme and healthcare benefits.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A supportive work environment with a clear career progression path.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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