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Front Desk Associate

1 month ago

Bicester, Oxfordshire, United Kingdom whitbread Full time
Job Overview

We are currently seeking a highly skilled and enthusiastic Front Desk Associate to join our team at the Premier Inn in Bicester. As the first point of contact for our guests, you will play a crucial role in providing an exceptional customer experience.

Compensation

The successful candidate can expect a competitive salary of up to £ per hour, paid bi-weekly. This is a permanent position with guaranteed hours of 20 per week across 3 days, with shifts from 7am to 3pm or 3pm to 11pm, including weekends.

About the Role

As a Front Desk Associate, you will be responsible for welcoming guests, handling check-ins and check-outs, and providing information about hotel facilities and services. You will also be expected to maintain a high level of customer satisfaction by addressing any issues promptly and professionally.

Benefits
  • Training and Support: We provide comprehensive training and ongoing support to ensure your success in this role.
  • Whitbread Benefits Card: Enjoy discounts on hotel rooms, meals, and other perks through our exclusive benefits program.
  • Pension and Saving Schemes: Take advantage of our company pension and save as you earn scheme to secure your financial future.
  • Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more through our discounts program.
  • Have Breakfast on Us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Requirements

To be successful in this role, you will need to possess excellent customer service skills, a positive attitude, and the ability to work well under pressure. Previous experience in a similar role is desirable but not essential.