Retail Operations Leader

1 day ago


Hampshire, United Kingdom British Heart Foundation Full time
Company Overview

The British Heart Foundation is a leading charity dedicated to fighting heart disease. Our fashion stores offer an amazing choice and genuine sustainability, making us a great place to work.

As a Retail Operations Leader with the British Heart Foundation, you will be responsible for leading one of our community-based fashion store teams. You will maximise sales through physical and digital channels and achieve store targets by leading an inclusive and diverse team that consistently demonstrates their skills and passion.

We are committed to creating an environment where everyone feels valued, respected, and empowered to make a difference. If you're passionate about retail, leadership, and making a positive impact, we'd love to hear from you

Salary
Rewards: £50,000 - £60,000 per annum

Job Description
You will be accountable for your store's performance, ensuring it meets or exceeds sales targets. You will lead a team of sales associates, providing coaching and guidance to help them grow and develop in their roles. You will also be responsible for maintaining high standards of customer service, ensuring that every customer has a positive experience in our stores.

Required Skills and Qualifications
To be successful in this role, you will need:
• 3+ years of retail management experience, preferably in a similar environment
• Proven track record of achieving sales targets and growing revenue
• Excellent leadership and communication skills
• Ability to motivate and inspire a team to deliver results
• Strong business acumen and analytical skills
• Ability to work independently and as part of a team

Benefits
We offer a range of benefits to support your well-being and career development, including:
• Competitive salary and bonus scheme
• Comprehensive training and development opportunities
• Annual leave entitlement (25 days + bank holidays)
• Access to our Employee Assistance Programme
• Discounts on BHF products and services

Others
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion, and we believe that everyone should have the opportunity to thrive in our organisation.

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