Head of Operations for Ambitious Pubs

1 week ago


London, Greater London, United Kingdom Greene King Full time

About Us

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We are Greene King, a leading operator of pubs in the UK. Our pubs are at the heart of city life, providing a home away from home for locals and visitors alike.

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Job Overview

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We are seeking an experienced General Manager to lead one of our successful pubs. As Head of Operations, you will be responsible for delivering exceptional customer experiences and driving sales growth.

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Key Responsibilities

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  • Lead by example and bring our brand to life through your team, ensuring that every customer receives an amazing experience.">
  • Work closely with the business development manager to grow pub sales and develop strategic plans to achieve this goal.">
  • Recruit, train and develop a high-performing team to ensure they have the skills and knowledge needed to deliver outstanding customer service.">
  • Ensure that all aspects of the day-to-day running of the pub meet our high standards, including financial management and safety protocols.">
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Requirements

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To be successful in this role, you will need:

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  • A proven track record of success as a General Manager, preferably within the hospitality or retail industry.">
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.">
  • A keen eye for financial management and control, with the ability to drive sales growth and manage costs.">
  • A passion for delivering exceptional customer experiences and a commitment to upholding our brand standards.">
  • The ability to work collaboratively with the wider team to achieve business objectives.">
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Benefits

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In addition to a competitive salary, you will receive:

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  • A comprehensive benefits package, including a pension scheme and access to employee assistance programs.">
  • Discounts on food, drink and accommodation across our brands.">
  • Ongoing training and development opportunities to help you succeed in your career.">
  • A fun and supportive working environment, with opportunities to make a real difference in the community.">
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Salary

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£60,000 - £80,000 per annum, depending on experience.


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