Global QA Operations Manager

1 day ago


Barnsley, Barnsley, United Kingdom ASOS Full time
About the Role
ASOS is a leading online fashion retailer, and we are currently seeking a Global QA Operations Manager to join our team. This role will be based in Barnsley and involve regular travel.

In this position, you will be responsible for managing the delivery of high-quality products globally and overseeing off-shore Quality Control Centres. You will also support the monitoring of customer complaints and queries related to product quality and provide technical expertise to GXO. Additionally, you will drive continuous improvement in efficiency and quality check processes and technologies.

Key responsibilities include:
  • Managing the delivery of high-quality products globally
  • Overseeing off-shore Quality Control Centres
  • Monitoring customer complaints and queries related to product quality
  • Providing technical expertise to GXO
  • Driving continuous improvement in efficiency and quality check processes

About You
We are looking for someone with experience in working with a fast-paced global clothing retailer. You should have strong problem-solving skills and be able to identify effective solutions. Excellent communication skills are also essential, particularly when dealing with external partners who may not speak English as their first language.

The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.

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