IT Support Specialist
3 weeks ago
The role of IT Service Desk Specialist is a critical position within our client-facing team, responsible for delivering exceptional technical support to our clients. As a key member of our service desk team, you will be the first point of contact for clients, providing timely and effective solutions to their technical issues.
About the Role- Provide 1st and 2nd line technical support to clients remotely, utilizing a range of software and hardware.
- Record all activity via our ticketing system, ensuring accurate and efficient issue resolution.
- Manage accounts and permissions via Active Directory, ensuring secure access to client systems.
- Multi-task tickets to resolve client issues in a timely manner, prioritizing tasks to meet client expectations.
- Document technical issues and escalate issues to the appropriate teams, ensuring seamless issue resolution.
- Experience working within an IT support role, demonstrating a good level of technical knowledge and a high level of customer support.
- Experience troubleshooting a range of software and hardware, including Microsoft 365 and Windows 10/11.
- Experience using Active Directory, VMware, Intune, and Azure AD, with a strong understanding of networking fundamentals.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Holiday entitlement of 35 days per annum, including 9 public holidays.
- Life and travel insurance, providing peace of mind for you and your loved ones.
- Gym discount, promoting a healthy work-life balance.
- Employee counselling service, supporting your mental wellbeing.
- Bike to work scheme, encouraging sustainable transportation.
- Enhanced maternity, paternity, and adoption leave pay, supporting your family.
- Private medical scheme, ensuring your health and wellbeing.
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Administrative Support Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleThis is a temporary PA role that involves a variety of tasks, including document management, post management, and support across several different financial tasks.Key ResponsibilitiesAccurate document and report management.Management of incoming and outgoing post.Provide support across several different financial tasks.Liaise with different...
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Administrative Support Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleThis is a temporary PA role that involves a variety of tasks, including document management, post management, and support across several different financial tasks.Key ResponsibilitiesAccurate document and report management.Management of incoming and outgoing post.Provide support across several different financial tasks.Liaise with different...
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IT Support Specialist
1 month ago
Midlothian, United Kingdom IT Career Switch Full timeUnlock Your IT Career PotentialAre you looking to transition into a rewarding career in IT? Our IT Technician Traineeship is the perfect opportunity to kick-start your journey. With no prior experience required, you'll gain the skills and knowledge needed to succeed in this exciting field.Our comprehensive training program is designed to equip you with the...
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IT Risk Specialist
3 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Technical Controls Assurance SpecialistJoin our team at Hays Specialist Recruitment Limited as we seek a skilled Technical Controls Assurance Specialist to work with a modern financial institution. This exciting opportunity involves maintaining, enhancing, and assuring technical controls during a period of rapid change.About the Role:Technical...
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IT Risk Specialist
3 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Technical Controls Assurance SpecialistJoin our team at Hays Specialist Recruitment Limited as we seek a skilled Technical Controls Assurance Specialist to work with a modern financial institution. This exciting opportunity involves maintaining, enhancing, and assuring technical controls during a period of rapid change.About the Role:Technical...
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Capability Development Specialist
2 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company Hays Specialist Recruitment Limited is delighted to be partnering with a well-known organisation within the financial services sector to appoint a Capability Development Specialist on a permanent basis.Your New RoleIn this role, you will play a key role in supporting the People Team and wider organisation strategy, working closely with...
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Capability Development Specialist
3 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...
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Capability Development Specialist
3 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...
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Maintenance Plumber Specialist
2 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Maintenance PlumberYour new role with Hays Specialist Recruitment Limited involves working as a skilled Maintenance Plumber to join our team on a temporary basis.Key Responsibilities:Performing general plumbing work, including fixing issues with existing plumbing works.Installing new plumbing works as required.Conducting routine inspections and...
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Capability Development Specialist
2 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company, Hays Specialist Recruitment Limited, is partnering with a well-known organisation within the financial services sector to appoint a Capability Development Specialist on a permanent basis. This role could be based in Glasgow or Edinburgh.In this role, you will play a key role in supporting the People Team and wider organisation strategy,...
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Capability Development Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...
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Capability Development Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...
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Technical Support Specialist
1 week ago
Midlothian, United Kingdom Avaloq Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Avaloq. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, answering their questions, troubleshooting problems, and escalating issues to the appropriate team members.Key...
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Plumber Maintenance Specialist
2 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeYour new role at Hays Specialist Recruitment Limited involves working as a skilled Maintenance Plumber to join our team on a temporary basis.As a Maintenance Plumber, you will be responsible for performing general plumbing work, including fixing issues with existing plumbing works, installing new plumbing works as required, conducting routine inspections and...
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IT Support Specialist
1 month ago
Midlothian, United Kingdom In Technology Group Limited Full time{"title": "1st Line IT Service Desk Engineer", "company": "In Technology Group Limited", "location": "Edinburgh", "salary": "£25,000 - £28,000", "job_summary": "We are seeking a skilled IT Support Specialist to join our team as a 1st Line IT Service Desk Engineer. As a key member of our service desk, you will provide technical support to our clients via...
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IT Support Specialist
1 month ago
Midlothian, United Kingdom In Technology Group Limited Full time{"title": "1st Line IT Service Desk Engineer", "company": "In Technology Group Limited", "location": "Edinburgh", "salary": "£25,000 - £28,000", "job_summary": "We are seeking a skilled IT Support Specialist to join our team as a 1st Line IT Service Desk Engineer. As a key member of our service desk, you will provide technical support to our clients via...
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IT Support Specialist
1 month ago
Midlothian, United Kingdom In Technology Group Limited Full time{"title": "1st Line IT Support Role", "subtitle": "Exciting Opportunity for IT Professionals", "content": "We are seeking a skilled 1st Line IT Support Specialist to join our team at In Technology Group Limited in Edinburgh. This role is perfect for individuals looking to build a solid foundation in IT support while gaining experience in a fast-paced MSP...
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IT Support Specialist
1 month ago
Midlothian, United Kingdom In Technology Group Limited Full time{"title": "1st Line IT Support Role", "subtitle": "Exciting Opportunity for IT Professionals", "content": "We are seeking a skilled 1st Line IT Support Specialist to join our team at In Technology Group Limited in Edinburgh. This role is perfect for individuals looking to build a solid foundation in IT support while gaining experience in a fast-paced MSP...
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Capability Development Specialist
2 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company, Hays Specialist Recruitment Limited, is partnering with a well-known organisation within the financial services sector to appoint a Capability Consultant on a permanent basis. This role could be based in Glasgow or Edinburgh.Your New RoleIn this role, you will play a key part in supporting the People Team and wider organisation strategy,...
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IT Support Specialist
2 months ago
Midlothian, United Kingdom Franklin Fitch Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Franklin Fitch. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring the smooth operation of our IT systems, and delivering exceptional customer service.Key ResponsibilitiesProvide technical...