Commerical Store Operations Manager

4 days ago


Bournemouth, Bournemouth, United Kingdom Dunelm Full time
About Us

Dunelm is a leading home furnishings retailer committed to delivering an exceptional shopping experience to our customers.

Job Overview

We are seeking a highly motivated and experienced Commercial Store Operations Manager to join our team in Bournemouth.

Key Responsibilities:
  1. Trading Performance

Drive strong sales growth by completing key weekly activities such as merchandising the store and ensuring campaigns are completed within timescales provided.

Customer Experience

Ensure customers have a great shopping experience through product recovery and updated POS and pricing.

Stock Management

Engrain stock routines into all colleagues to ensure high stock integrity and warehouse procedures.

Team Leadership

Lead by example and create an excellent culture and working environment for your team through great colleague engagement.

Store Management

Manage a team of around 30 colleagues and direct line management of 3 Team Leaders who all oversee certain instore departments/areas.

Deputy Store Manager

Assist the Store Coach day-to-day and take full responsibility for all aspects of running a successful store in their absence.

Requirements:
  1. Previous Management Experience

Previous management experience, preferably in a retail environment where you've needed to be commercially driven and taken a hands-on approach in day-to-day activity.

Flexible Working Hours

Part-time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.

Business Performance

Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards.

Stock Passion

A passion for stock management.

Customer Focus

A passion for delighting your customers by ensuring an unrivalled shopping experience.

Team Player

A team player, able to communicate effectively and build high performing and highly engaged teams.

What We Offer:
  • Salary: £35,000
  • Competitive Benefits Package
  • Opportunities for Career Development

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