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Practice Improvement Manager
2 months ago
Job Summary
DigiKape Resourcing is a leading recruitment agency, specialising in filling ad hoc shifts and providing temporary and permanent placements in the social care industry for both public and private sectors. We are seeking a Practice Improvement Manager to join our team.
Key Responsibilities
- Support the Head of Practice Improvement to design, develop, deliver and implement an audit and quality assurance programme for children's services, including complaints, ensuring that the themes that emerge are fully reflected in learning and development programmes so that impact is demonstrated.
- Support the Head of Practice Improvement in delivering, maintaining and scrutinising measurable improvements in quality across Children's Social Care.
- Ensure that the voice of children and young people is evident in practice across the department, drawing out themes, learning points and so contributing to practical strategies to ensure this is heard.
Team Leadership and Management
- Provide strong leadership, strengthening engagement, growth, culture, innovation, collaboration and performance.
- Assign responsibilities, setting clear expectations, and deliverables to team members and empower them to excel in their roles.
- Through continuous improvement strengthen the tools, practices and impact of the service.
- Work alongside all staff across whole service to support a culture and environment of Learning Together to lift and improve practice, providing open, transparent and objective dialogue across all levels of management surrounding practice and service delivery.
Data Analysis and Decision-Making
- In conjunction with the Head of Practice Improvement and the Senior Management Group, identify, plan and carry out periodic thematic audits. Report the findings, recommendations and develop ensuing Action Plans which can achieve the required changes within achievable timescales.
- Lead on translating audit findings into learning and development programmes, working closely with organisational development and service leads to implement changes required to ensure improvements are measured practice standards are raised.
- Provide high level reports in respect of audit activity, reviewing practice against performance information and practice standards in order to ensure there is sustained practice improvement and positive outcomes are achieved for children and young people.
- Provide data, intelligence and analysis of each team against The standards for employers for Social Workers in England.
Qualifications and Experience
- Qualified Social Worker registered with the SWE.
- Evidence of extensive Continuing Professional Development (CPD).
- Management qualification ILM level 5 or equivalent.
Knowledge and Skills
- Extensive knowledge and understanding of relevant legislation relating to children and young people and care leavers.
- Analyse information and form a judgement regarding appropriate interventions with families.
- Ability to manage risk.
- Quality assure Social Work, including assessments, care plans and Court directed work.
- Organise and plan tasks, meeting agreed timescales.
- Develop performance monitoring systems that ensure consistently high quality Social Work practice.
- Prioritise work and meet multiple deadlines.
- Write and analyse reports on performance information and present this to professional groups.
- Able to communicate with professionals and families.
- Develop and support staff.
- Engage and communicate with staff, management and leaders at all levels, supporting and challenging where necessary.
- Work professionally and be accountable for decisions.
- Child-focused and centred practice.
