Dental Practice Coordinator
4 weeks ago
Role Overview
Dental Receptionist
About the Role
As a key member of our dental practice team, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be responsible for managing the front desk, handling patient inquiries, and ensuring seamless communication between patients and our dental team.
Key Responsibilities:
- Provide exceptional patient service, ensuring a positive experience from initial contact to treatment completion.
- Manage patient diaries, scheduling appointments, and maintaining accurate records.
- Work closely with our dental team to understand treatment options and provide patients with clear information.
- Process payments, chase outstanding debt, and maintain accurate financial records.
- Liaise with dental laboratories, suppliers, and other organizations to ensure smooth operations.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong organizational skills, with attention to detail and ability to maintain accurate records.
- Basic IT skills, with the ability to learn practice software.
- Positive attitude, with a commitment to delivering exceptional patient service.
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