Customer Service Ambassador
2 weeks ago
We are seeking a dedicated and friendly Customer Service Ambassador to join our team at Coin Street Community Builders.
About the RoleThis is a casual zero-hours contract position, providing hospitality support in our professional conference centre.
As a Customer Service Ambassador, you will work closely with the Hospitality Supervisor to deliver exceptional customer service to conference and event delegates, set up meeting rooms, and maintain high standards of presentation and cleanliness.
You will be responsible for:
- Setting up meeting rooms according to function requirements
- Serving tea, coffee, buffets, light refreshments, and other food and beverages
- Maintaining clean and tidy working areas
- Greeting conference organisers and delegates
Requirements
- Excellent communication and interpersonal skills
- A positive attitude and ability to work autonomously or as part of a team
- Patient and calm under pressure
What We Offer
In return for your hard work and dedication, we offer:
- A competitive hourly rate of £13.48
- The equivalent of 27 days' annual leave (pro rata for part-time staff)
- An 8% contributory pension scheme (5% employee contribution, 3% employer contribution)
- Health and wellbeing support, including online mental health therapy sessions
- Free gym membership at Colombo, annual flu jabs
- Commitment to training and development
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