Customer Service Ambassador

2 weeks ago


London, Greater London, United Kingdom Coin Street Community Builders Full time

We are seeking a dedicated and friendly Customer Service Ambassador to join our team at Coin Street Community Builders.

About the Role

This is a casual zero-hours contract position, providing hospitality support in our professional conference centre.

As a Customer Service Ambassador, you will work closely with the Hospitality Supervisor to deliver exceptional customer service to conference and event delegates, set up meeting rooms, and maintain high standards of presentation and cleanliness.

You will be responsible for:

  • Setting up meeting rooms according to function requirements
  • Serving tea, coffee, buffets, light refreshments, and other food and beverages
  • Maintaining clean and tidy working areas
  • Greeting conference organisers and delegates

Requirements

  • Excellent communication and interpersonal skills
  • A positive attitude and ability to work autonomously or as part of a team
  • Patient and calm under pressure

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive hourly rate of £13.48
  • The equivalent of 27 days' annual leave (pro rata for part-time staff)
  • An 8% contributory pension scheme (5% employee contribution, 3% employer contribution)
  • Health and wellbeing support, including online mental health therapy sessions
  • Free gym membership at Colombo, annual flu jabs
  • Commitment to training and development


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