Enhanced Support Worker

3 weeks ago

Hounslow, Greater London, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly motivated and compassionate Enhanced Support Worker to join our dynamic team in Hounslow. As an Enhanced Support Worker, you will play a vital role in supporting young people to reach their full potential and thrive independently.

Key Responsibilities
  • Key-working a caseload of young people, undertaking initial and continuous assessments of their needs and potential risks.
  • Co-developing positive behaviour support plans with individuals to identify triggers and actions required for positive risk-taking.
  • Supporting customers to engage with agreed support programmes, claim and receive eligible benefits, and develop life skills, budgeting, and financial literacy.
  • Motivating individuals to prepare and cook healthy meals safely, going shopping, and offering guidance on buying balanced nutritious food.
  • Enabling customers to improve their skills to manage day-to-day activities, such as making telephone calls, dealing with correspondence, attending appointments, and form filling.
  • Supporting customers to access other services, including CMHT, substance misuse agencies, and working in partnership with other agencies as part of the support planning process.
  • Developing and maintaining links with key agencies and service providers in the local community.
  • Leading on an area of specialism (ETE, health and wellbeing) and building partnerships and developing internal and external opportunities for service-users in this area.
  • Supporting customers to maintain activities, including education, employment, training, informal accreditation, and volunteering opportunities.
  • Promoting customers to develop social skills, positive and healthy relationships, and keeping safe in various settings.
  • Engaging customers to place their voice, aspirations, and interests at the heart of service delivery, promoting inclusion, equality, diversity, and community cohesion.
About You

We are looking for a passionate and dedicated individual who is committed to supporting young people to reach their potential. You will have a strong customer focus, a commitment to asset-based approaches, and an outcomes-focused approach to working. You will also have strong self-awareness, a commitment to non-discriminatory practice, and a commitment to acting as a positive role model.

Requirements
  • Up to NVQ Level 3 or equivalent or experience in the social care/charity sector.
  • Ability to adapt to challenging environments.
  • Excellent communication skills, both verbal and written.
  • Ability to plan, manage, and evaluate outcome-focused activities and support programmes.
  • Interpersonal skills to build relationships with young people in 1:1 and group settings.
  • Strong personal resilience and excellent teamwork skills.
About Us

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. We deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, so there are plenty of opportunities to grow and progress your career with us.

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