Restaurant Reservations Coordinator
4 weeks ago
Assistant Reservations Manager
We're seeking a skilled and organized individual to lead our reservations team and provide exceptional customer service.
You'll have experience in restaurant reservations or a similar role, with a strong understanding of OpenTable and email systems. As a great communicator, you'll excel in phone and face-to-face interactions, providing a first-class experience for our guests.
As a key member of our team, you'll be responsible for developing and inspiring a happy and supportive reservations team. Your natural flair for hospitality and customer service will shine through in your work.
Work with a company that values excellence:
Hawksmoor is a certified B Corp and has been ranked as one of the top 100 Best Companies to work for over 10 years. We're committed to sustainability and have raised over £1 million for Action Against Hunger, as well as supporting several local charities.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks, and holidays
- Use of Wagestream to instantly access the wages you've earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you're at work
- 50% off food in our restaurants for you and your loved ones
- An optional 20 hours each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days' holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks, and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR, and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice, and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
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