Enterprise Support Engineer

6 days ago


Colchester, Essex, United Kingdom Clear IT Recruitment Limited Full time
About the Role

This challenging role involves providing advanced technical support to clients, leveraging expertise in Microsoft, VMWare, Hyper-V, Citrix, Cisco, and SonicWall technologies.

Responsibilities:
  1. Conduct project planning, management, and implementation.
  2. Prioritize issue resolution and consultancy services.
  3. Collaborate with IT Helpdesk Engineers as a point of escalation.
Qualifications:
  • Demonstrated success in MSP environments.
  • Proven history of consultancy, project planning, and implementation.
  • Proficiency in Microsoft Windows Server technologies.
  • Advanced knowledge of Intel-based server hardware.
  • Strong understanding of Cisco technologies for LANs, WANs, Firewalls, VPNs.
  • Virtualisation expertise (Hyper-V & VMWare) and knowledge of Storage, Disaster Recovery, and hardware requirements.
  • Experience with Windows Server, Exchange Server, Remote Desktop Services, Microsoft Office, and Office 365 Migrations.
  • Storage system expertise, preferably with NetApp.
Benefits:
  • Ongoing training and development opportunities.
  • Support for Microsoft certification exams.

Earn up to £55,000 per annum based on location and experience.



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