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Seasonal Retail Ambassador

2 months ago

Chelmsford, Essex, United Kingdom Oliver Bonas Limited Full time

About Us:

Oliver Bonas Limited is a leading retailer of unique and stylish home decor, fashion, and accessories. We are passionate about delivering a fantastic experience to every customer and are committed to creating a positive and inclusive work environment.

The Role:

This is an exciting opportunity to join our store team as a Seasonal Retail Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service, developing product knowledge, and supporting the overall success of our store.

Key Responsibilities:

  • Providing a great experience to every customer
  • Developing excellent product knowledge
  • Having strong, consistent communication with the team
  • Participating in all training opportunities and contributing positively to team sessions
  • Embracing ownership of tasks and setting a good example for the team
  • Adhering to operational practices and procedures
  • Maintaining excellent housekeeping standards throughout the store
  • Supporting other stores where needed
  • Staying aware of store sales targets and current performance

Benefits:

  • A generous employee discount of 30% off OB products from your first day
  • Free access to our 24-hour employee assistance programme with Care First
  • A Refer a Friend incentive of £100
  • An Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support through our Looop eLearning platform
  • Free refreshments and treats in store

We are looking for:

  • Great people skills
  • Excellent customer service
  • Organisation skills and multi-tasking ability
  • Positivity, vibrancy, and a willingness to take on anything
  • Kindness, helpfulness, and consideration towards customers and team members
  • Resourcefulness and a desire to learn more

Estimated Salary: £9-11 per hour (dependent on experience)