Transformation Communications Specialist

4 weeks ago

London, Greater London, United Kingdom RLM Communications, Inc. Full time
Executive Communications Manager

Diageo is embarking on a significant Business Transformation Programme underpinned by SAP S/4 HANA. This programme aims to drive process and data standardization and simplification, with a global geographic reach.

Key Responsibilities
  1. Identify senior stakeholders and their influence across all business functions and regions, ensuring the Global Change team monitors sponsor support critical to successful programme outcomes.
  2. Leverage the Global Change methodology to agree target advocacy required from each Executive sponsor to achieve Voyager outcomes.
  3. Understand the impact of Voyager on Executives personally, planning for and supporting the change journey individuals will experience as a result of the programme.
  4. Create an Executive engagement and communications strategy, executing the strategy through a targeted and timely communications plan across all programme waves that achieves required sponsor advocacy, aligning Executive communications outcomes with programme milestones.
  5. Capture and monitor advocacy for or opposition to the changes that Voyager will drive across the Executive sponsor group and track with the Global Comms team, identifying, monitoring, and addressing risks and opportunities for the programme.
  6. As an extended member of the Programme Management office, build a solid understanding of the programme status, issues, and opportunities, integrating key messages within communications and briefing the Programme Management team on Executive comms outcomes and plans to achieve.
  7. Integrate Exec communications scheduling, planning, and delivery with the Programme Management and Global & Regional communications plans, synchronizing consistent messaging across the Global & Regional leadership teams.
  8. Support the development of the Voyager narrative, key messages, benefits, and communications blueprint to underpin Exec communication activities covering cultural, process, and functional and persona-led viewpoints.
  9. Identify, utilise, or create effective communication channels for deploying communications to senior stakeholders and the business, applying a global, regional, and local perspective.

Requirements

  • Significant experience in planning and influencing senior leaders to support and drive change across their people, managing communications activities and creating content that successfully supports people through change for complex transformational projects, ideally ERP/IT-enabled.
  • Strong knowledge of and ability to leverage Diageo's formal and informal communication channels and ability to innovate to generate excitement and engagement.
  • Track record of working with or managing third-party providers to collaborate and achieve project goals as one team.
  • Experience in stakeholder event planning and delivery.
  • Strong verbal, written, and presentation communication skills and ability to effectively target and tailor the message and medium to various audience groups to achieve intended outcomes.
  • Flexibility to adjust to changing priorities and ability to deliver high-quality communications in compressed timelines.
  • Proficient in using a variety of tools to develop plans and communications content (Word, PowerPoint, Excel, Yammer/Viva Engage, Teams, Synthesia, Canva, Poppulo, etc.).
  • Degree educated or equivalent.

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