Skincare Expert

5 days ago


Glasgow, Glasgow City, United Kingdom Groupe Clarins Full time

About the Role:

As a Beauty Therapist at Groupe Clarins, you will be responsible for delivering exceptional customer experiences and providing top-notch skincare treatments. Your passion for skincare and beauty will shine through in your work, and you will be an ambassador for our brand.

Key Responsibilities:

  • Maintain a high standard of customer service by carrying out professional treatments in accordance with Groupe Clarins' treatment guidelines.
  • Develop and maintain a deep understanding of our brand's unique selling points and product offerings, and effectively communicate these to customers.
  • Focus on building customer loyalty and retention, and work to increase sales through effective product recommendations and upselling.
  • Create an engaging and welcoming environment for customers, incorporating our brand's story and values into every interaction.
  • Stay up-to-date with industry trends and developments, and apply this knowledge to improve customer experiences and drive sales.
  • Ensure a high standard of hygiene and cleanliness is maintained in the treatment room and surrounding areas.

Requirements:

  • Possess a strong passion for skincare and beauty, and a deep understanding of our brand's values and mission.
  • Be a confident and articulate communicator, with excellent customer service skills.
  • Be comfortable working in a fast-paced, target-driven environment, and be able to meet and exceed sales targets.
  • Have a strong ability to build relationships with customers, and to understand their needs and preferences.
  • Hold a relevant beauty therapy qualification, such as NVQ 2 & 3 or equivalent.
  • Have experience in a hands-on beauty or retail role, with a proven track record of delivering exceptional customer experiences.

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