Team Leader

4 weeks ago

Cardiff, Cardiff, United Kingdom Card Factory Full time

About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth, and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities

  • Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
  • Review store performance data and provide insights to inform business decisions.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the Store Manager to identify areas for improvement and implement changes to enhance the customer experience.

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and are passionate about celebrating our customers' life moments.

What We Offer

  • 25% colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, including financial education tools and salary advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme, providing tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.

Requirements

  • Passion for celebrating customers' life moments.
  • Customer-centric approach with a focus on delivering exceptional service.
  • Strong leadership skills and ability to motivate a team.
  • Positive forward-thinking approach.
  • Ability to review store performance data and provide insights.
  • Commercially minded with a focus on driving sales growth.
  • Engaging and enthusiastic team player.

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Cardiff, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Cardiff, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Las Iguanas Full time

    Unlock Your Leadership Potential at Las IguanasAre you a natural leader with a passion for delivering exceptional customer experiences? We're looking for a talented Team Leader to join our vibrant team at Las Iguanas, a South American-inspired urban cantina that's all about passion, flavor, and epic hospitality.Why Las Iguanas?We offer a competitive salary...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Las Iguanas Full time

    Unlock Your Leadership Potential at Las IguanasAre you a natural leader with a passion for delivering exceptional customer experiences? We're looking for a talented Team Leader to join our vibrant team at Las Iguanas, a South American-inspired urban cantina that's all about passion, flavor, and epic hospitality.Why Las Iguanas?We offer a competitive salary...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Card Factory Full time

    About the RoleWe are seeking a talented Team Leader to join our Card Factory family and contribute to the success of our stores. As a Team Leader, you will play a key part in driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.Key ResponsibilitiesSupport the Store Manager in achieving commercial...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Card Factory Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.Key...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key ResponsibilitiesProvide coaching and development opportunities to team members to ensure...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key ResponsibilitiesProvide coaching and development opportunities to team members to ensure...

  • Operational Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Companies House Full time

    About the RoleWe are seeking an experienced Operational Team Leader to join our team at Companies House. As an Operational Team Leader, you will be responsible for leading our operational teams and ensuring excellent team performance, great delivery, and quality of service.Key ResponsibilitiesProvide great leadership, coaching, and support to team...

  • Operational Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Companies House Full time

    About the RoleWe are seeking an experienced Operational Team Leader to join our team at Companies House. As an Operational Team Leader, you will be responsible for leading our operational teams and ensuring excellent team performance, great delivery, and quality of service.Key ResponsibilitiesProvide great leadership, coaching, and support to team...

  • Retail Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom C2 Recruitment Ltd Full time

    Retail Team Leader Job DescriptionWe are seeking a highly skilled and experienced Retail Team Leader to join our team. As a Retail Team Leader, you will be responsible for managing teams of stock counters and delivering the end-to-end stock taking service to our clients' sites.Key Responsibilities:Manage and motivate teams of stock counters to ensure...

  • Retail Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom C2 Recruitment Ltd Full time

    Retail Team Leader Job DescriptionWe are seeking a highly skilled and experienced Retail Team Leader to join our team. As a Retail Team Leader, you will be responsible for managing teams of stock counters and delivering the end-to-end stock taking service to our clients' sites.Key Responsibilities:Manage and motivate teams of stock counters to ensure...