Security Supervisor Professional
3 weeks ago
About the Role:
The Security Supervisor Professional will be responsible for overseeing and coordinating the activities of the Warden team during assigned shifts. This role ensures the smooth operation and adherence to security and emergency response protocols.
Key Responsibilities:
- Assist with staff rotas and arrange cover when necessary.
- Plan workloads, allocate tasks, and monitor progress against targets.
- Organise work schedules and implement deadlines.
- Be the first point of call when a management issue arises during a shift.
- Review the Daily Occurrence Book and take follow-up actions where necessary.
- Supervise handovers to the next shift.
- Attend weekly managers' meetings and follow up on actions as required.
- Brief teams on new initiatives, changes, and relevant news.
- Recruit, train, and help staff reach their professional development goals.
- E nsure quality standards, protocols, and other procedures are upheld consistently by all team members on shifts.
- Maintain up-to-date records at the Gatehouse, such as the information folder, key watcher admin, key audits, key list, etc.
- Ensure advanced knowledge of surveillance systems, alarms, and access control systems to deter and detect potential threats.
- Confidently handle CCTV subject access requests and review playback in accordance with GDPR and Data Protection Legislation.
- Undertake daily gate takings, ensuring all monies, tickets, credit card transactions are accounted for and securely processed and banked.
- Train and mentor new personnel to ensure they are adequately prepared for their assigned duties.
- Collaborate with other Departments, such as facilities management and external contractors, to address security concerns and implement necessary measures.
Requirements:
- SIA Licence.
- Ability to lead by example and inspire and line manage others.
- Discretion and diligence in maintaining confidentiality.
- Strong knowledge of security protocols, procedures, and emergency response techniques.
- Solution-focused approach to problems encountered.
- Excellent observation, critical thinking, and problem-solving skills.
- Ability to remain calm and make quick decisions during high-stress situations.
- Excellent communication and interpersonal skills to interact with team members and stakeholders.
- Proficient in operating surveillance systems, alarms, and access control systems.
- Confident handling of phone, email, and face-to-face customer enquiries with a positive and polite attitude.
Salary: £35,090.48 per annum
Benefits:
- An excellent free lunch.
- Free uniform (laundered).
- Private Medical Insurance.
- A non-contributory 10% Stakeholder Pension Scheme.
- Interest-free Season Ticket/Bicycle loan.
- Enhanced Maternity and Paternity and Shared Parental Leave.
- Great annual training and continual development support.
- Bicycle stands and shower facilities.
- Death in Service benefit; 6 x your annual salary.
- Free Eye tests and free chiropody.
- Access to a confidential Employment Assistance Programme.
- Team building days.
- Plenty of social events, such as staff parties, quiz nights, etc.
- Employment Membership shopping discounts.
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