Loyalty Program Manager

5 days ago


Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full time

We are seeking a talented Loyalty Manager to play a key role in our journey of innovation and growth at Holland and Barrett.

The successful candidate will be responsible for developing and executing our loyalty strategy, ensuring that our customers receive best-in-class experiences across all channels.

As part of our team, you will collaborate closely with cross-functional teams to design and implement new loyalty propositions, optimise operational efficiency, and drive customer engagement and retention.

You will leverage your expertise in loyalty program management, data analytics, and stakeholder engagement to shape the future of customer loyalty at Holland and Barrett.

Key Responsibilities:

  • Ensure seamless customer and colleague journeys across all channels.
  • Support transition and re-platforming activities for the Loyalty programme.
  • Plan and deliver coupon processes and develop new mechanics.
  • Oversee Bounceback offer planning and operations.
  • Develop and monitor key performance metrics reports.
  • Manage loyalty systems and associated data.
  • Handle CEC team escalations and communications.
  • Ensure Loyalty Programme compliance with Legal and DPO teams.

What We Offer:

  • H&B Employee Discount - 25%
  • Pension company contribution
  • Exclusive benefits, free advice and savings from a range of retailers and providers
  • And many more

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace.

In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.



  • Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full time

    We're seeking a talented individual to play a key role in our journey of innovation and growth at Holland and Barrett.As the Loyalty Manager, you will be instrumental in developing and executing our loyalty strategy, ensuring that our customers receive best-in-class experiences across all channels. You'll collaborate closely with cross-functional teams to...


  • Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full time

    We're seeking an experienced professional to play a key role in our journey of innovation and growth at Holland and Barrett. As the Loyalty Manager, you will be instrumental in developing and executing our loyalty strategy, ensuring that our customers receive best-in-class experiences across all channels.Key Responsibilities:Ensure seamless customer and...

  • Program Manager

    1 month ago


    Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is seeking a Program Manager to oversee and guide our project teams. The ideal candidate will have experience in project management and be able to manage multiple projects simultaneously.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Coordinate internal resources and third...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is seeking a Program Management Specialist to oversee and guide our project teams. The ideal candidate will have experience in project management and be able to manage diverse projects across multiple departments.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Manage project scopes,...


  • Nuneaton, Warwickshire, United Kingdom Beefeater Full time

    Senior Service Delivery ProfessionalWe are seeking a Senior Service Delivery Professional to lead our team at Griff House, delivering exceptional service and driving individual performance. Reporting to the General Manager, this role will play a critical part in shaping the future of our restaurant.Main Objectives:Work closely with the General Manager to...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Drive Revenue Growth with beBee ProfessionalsWe are seeking a highly motivated and ambitious Sales Executive to join our team at beBee Professionals in Nuneaton. As a key member of our sales team, you will be responsible for identifying new business opportunities and fostering relationships with key clients to drive revenue growth.Key...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Unlock Your Sales Potential with beBee ProfessionalsWe are seeking a highly motivated and results-driven Sales Executive to join our dynamic team in Nuneaton. As a Sales Executive, you will play a crucial role in driving revenue growth by identifying new business opportunities and fostering strong relationships with key clients.Key Responsibilities:Develop...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Unlock Your Sales Potential with beBee ProfessionalsWe are seeking a highly motivated and results-driven Sales Executive to join our dynamic team at beBee Professionals in Nuneaton. As a key member of our sales team, you will be responsible for driving revenue growth by identifying new business opportunities and fostering strong relationships with our...

  • Service Manager

    4 weeks ago


    Nuneaton, Warwickshire, United Kingdom FitzRoy Full time

    Job OpportunityWe are seeking a highly skilled and experienced Service Manager to join our team at FitzRoy. As an Enhanced Service Lead, you will be responsible for managing a cluster of single occupancy supported living and specialist complex services in the Warwickshire area. This is an exciting opportunity to build and lead a team, providing...


  • Nuneaton, Warwickshire, United Kingdom Rec-Revolution Limited Full time

    At Rec-Revolution Limited, we're seeking a skilled Sales Assistant to join our team in a dynamic betting environment. As a Sales Assistant, you'll play a vital role in growing our customer base and fostering loyalty through exceptional customer service.Duties and ResponsibilitiesBuilding Customer Relationships: Develop strong relationships with customers to...


  • Nuneaton, Warwickshire, United Kingdom EES Solutions Full time

    About EES SolutionsWe are a pioneering engineering solutions provider, serving diverse sectors such as Rail, Automotive, Marine, and Energy. Our team is dedicated to delivering innovative solutions and collaborating with clients to meet their engineering needs.Job Title: Sensors / Gas Path EngineerJob Summary: We are seeking a skilled Sensors / Gas Path...

  • Service Manager

    4 weeks ago


    Nuneaton, Warwickshire, United Kingdom FitzRoy Full time

    Job OverviewFitzRoy is seeking an experienced Service Manager to lead our enhanced support services in the Warwickshire area, focusing on complex needs and mental health conditions.Key ResponsibilitiesDevelop and implement person-centred approaches to deliver quality services, ensuring the well-being and safety of individuals with complex support...

  • Care Manager Leader

    1 week ago


    Nuneaton, Warwickshire, United Kingdom FitzRoy Full time

    Job Summary:We are seeking a highly motivated and experienced Care Manager Leader to join our team at FitzRoy. As a leader, you will be responsible for managing a new cluster of single occupancy supported living and specialist complex services.About the Role:This is a fantastic opportunity to build and lead a team with strong and positive leadership skills....


  • Nuneaton, Warwickshire, United Kingdom Beefeater Full time

    Experienced Hospitality Manager PositionWe are currently looking for an Experienced Hospitality Manager to oversee the daily operations of our restaurant, Griff House. As a key member of our management team, you will be responsible for leading a high-performing team and driving exceptional customer service.Key Responsibilities:Support the General Manager in...

  • Team Manager

    2 months ago


    Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £35,000 - £45,000

    Team Leader Opportunity at beBee ProfessionalsWe are seeking an experienced and motivated Team Leader to join our dynamic team in Nuneaton, United Kingdom. As a key member of our organization, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work...


  • Nuneaton, Warwickshire, United Kingdom United Learning Full time

    Job SummaryWe are seeking a highly motivated and experienced Reflection Room Manager to join our team at George Eliot Academy. As a key member of our Pastoral department, you will have the opportunity to inspire and support our students in achieving their full potential.About the RoleThe successful candidate will be responsible for creating a safe and...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a skilled Business Development Manager to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their primary point of contact.Identify and pursue new sales opportunities...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a skilled Business Development Manager to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their primary point of contact.Identify and pursue new sales opportunities...


  • Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Nuneaton. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop and execute strategies...

  • Sales Account Manager

    2 months ago


    Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Nuneaton. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop and execute strategies...