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Motor Insurance Data Analyst
1 month ago
About the Job
We are seeking a Commercial Analyst to join our Motor Existing Customer Squad at Direct Line Group. As a key member of the Commercial Trading team, you will play a crucial role in helping us profitably retain our valuable customers and deliver outstanding customer experiences for millions of customers.
Key Responsibilities
The successful candidate will be responsible for:
- Monitoring and reporting on weekly performance metrics across our Existing Customer funnel.
- Conducting in-depth analysis of metrics to identify underlying trends and drivers.
- Contextualising performance through actively monitoring the motor insurance market.
- Using data and commercial intuition to make decisions in uncertain environments.
- Ensuring delivery against business plans, working alongside Pricing, Product, Operations, Marketing, and Digital teams.
- Being curious and creative to challenge others and identify improvement opportunities for positive change.
- Developing a comprehensive understanding of the regulatory landscape and its implications on business models, products, and processes.
- Establishing an understanding of managing customer and commercial trade-offs in a highly regulated industry.
- Collaborating with cross-functional teams to drive business growth and improve customer experiences.
Our Benefits
We offer a competitive salary range of £40,000 - £60,000 per annum, depending on experience, plus benefits including:
- 50% off home, motor, and pet insurance.
- Free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- Up to 10% bonus.
- EV car scheme allowing all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- 25 days annual leave, increasing each year up to a maximum of 28.
- Buy as you earn share scheme.
- Employee discounts and cashback.
Hybrid Working
We offer a hybrid model way of working, combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.
