Head of Hospitality and Events Manager
8 hours ago
CH&CO is a leading provider of hospitality services, committed to delivering exceptional experiences for clients and visitors alike. We are seeking a highly skilled and experienced individual to join our team as Head of Catering.
The successful candidate will be responsible for leading our hospitality services, including client relations, coordinating with front desk operations, and contributing positively to the overall client and visitor experience. Strong leadership abilities, excellent communication skills, and a passion for providing outstanding customer service are essential for this role.
About the Role:
- Oversight of day-to-day operations of our hospitality establishment and ensuring the highest level of client satisfaction and service standards.
- Management and supervision of front of house and kitchen staff, including recruitment, training, and performance evaluation.
- Coordination with various departments, such as the front desk, facilities, and food and beverage, to ensure seamless operations.
- Development and implementation of policies, procedures, and standards to enhance client satisfaction, streamline operations, and maintain compliance with industry regulations.
- Monitoring financial performance, managing budgets, and identifying strategies to manage costs.
- Maintenance of relationships with vendors, suppliers, and partners to ensure quality products and services.
- Handling guest feedback and resolving complaints or issues promptly and satisfactorily.
Salary and Benefits:
- Competitive salary: £60,000 - £80,000 per annum.
- 40 hours per week, Monday - Friday, occasional midweek evening overtime.
- Opportunities for professional development and training.
- A great wellbeing strategy, including access to an Employee Assistance Programme, salary finance.
- Regular social events and communication with leaders.
- Holiday purchase scheme.
- Recognition schemes and people awards.
- Long service awards.
- Access to high street discount vouchers.
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.
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