Smart Energy Solutions Specialist

3 days ago


Oxford, Oxfordshire, United Kingdom M Group Services Full time
Job Opportunity: Smart Energy Solutions Specialist

We are seeking a skilled Smart Energy Solutions Specialist to join our team in the Oxford area. As a Specialist, you will be responsible for delivering exceptional customer service and ensuring the timely and safe installation and removal of smart meters in domestic properties.

With a focus on flexibility and a genuine work-life balance, this role offers a unique opportunity for individuals to thrive in a dynamic and fast-paced environment.

About the Role

As a Smart Energy Solutions Specialist, you will be the primary point of contact for customers, providing expert advice and guidance on the benefits and safe usage of their smart meters. You will also be responsible for responding to emergency and maintenance jobs, working closely with our team to deliver exceptional customer service and ensure seamless operations.

We strive to provide an inclusive and supportive work environment, where our employees can grow and develop their careers. As a Smart Energy Solutions Specialist, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our business.

What We Offer

We offer a competitive salary of £37,823 per annum, with opportunities for overtime and additional income through our productivity-related bonus scheme. You will also receive a comprehensive benefits package, including a company van and fuel card, 22 days annual leave, and access to our pension scheme and sick pay.

In addition to our competitive compensation and benefits package, we offer a range of perks and discounts, including access to My Rewards, which provides exclusive discounts on thousands of purchases, including mobile phones, utility bills, and top retail brands.

We are committed to delivering exceptional customer service and ensuring the highest levels of customer satisfaction. As a Smart Energy Solutions Specialist, you will be expected to maintain the highest standards of professionalism and courtesy, working closely with our customers to deliver tailored solutions and exceptional outcomes.

Requirements and Qualifications

We are looking for an experienced and skilled individual with a strong background in smart meter installation and maintenance. You will require a CCN1 / CMA1 / CMA3 qualification, along with experience in installing gas and electric smart meters and previous MOCOPA experience to multi-rate level. A full, current manual driving licence is also essential.

We are committed to providing ongoing training and development opportunities to our employees, and we are looking for an individual who is passionate about delivering exceptional customer service and developing their skills and expertise.

How to Apply

If you are a motivated and experienced individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your qualifications and experience.



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