Senior Account Manager
2 weeks ago
We are seeking a Senior Account Manager to join our team at Empower Digital Limited. As a Senior Account Manager, you will be responsible for managing a portfolio of customers and selling our range of products to a diverse customer base.
Salary: £25,000 basic (OTE £25,000-£35,000)
About the Role:The successful candidate will have excellent communication skills, be self-driven, and have a positive outlook. You will be responsible for identifying customer needs, seizing opportunities to up-sell and cross-sell our products, and converting inquiries into profitable sales.
You will also be required to accurately capture and input customer data into our database, enabling future contact and marketing opportunities. Additionally, you will periodically research and identify new sales opportunities to present to the Sales Director, contributing to the creation of new revenue sources.
Key Responsibilities:
- Customer Engagement: Respond effectively to inbound sales inquiries via telephone and email.
- Sales Conversion: Convert inquiries into profitable sales, striving to surpass targets across our product range.
- Data Management: Accurately capture and input customer data into our database.
- Opportunity Identification: Periodically research and identify new sales opportunities.
Requirements:
- Personality: Self-driven, results-oriented individual with a positive outlook.
- IT Skills: Proficiency in MS Office, particularly Outlook, Word, and Excel.
- Business and Selling Skills: Excellent telephone communicator comfortable dealing with executives and private individuals.
- Numeracy and Literacy: Good standard of numeracy and literacy, including basic business calculations and strong writing skills.
About Us:
Empower Digital Limited is a dynamic company that values customer satisfaction and profitability. We offer a competitive salary and opportunities for career growth.
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