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Senior HR Technical Specialist
2 months ago
Job Summary:
The Senior HR Technical Administrator will provide essential support to the HR department, focusing on managing and maintaining HR systems, data, and technical processes within a fast-paced manufacturing environment. This role requires a blend of technical expertise, administrative skills, and HR knowledge to ensure efficient and effective HR operations.
Key Responsibilities:
- HR Systems Management:
- Set up, manage, and maintain HR systems and databases, ensuring data integrity, accuracy, and confidentiality.
- Assist in the implementation, testing, and maintenance of HR software, including HRIS, payroll systems, and timekeeping systems.
- Provide technical support and training to HR administration staff and other users on HR systems and processes.
- Generate reports and analytics from HR systems to support HR decision-making and strategic planning.
- Data Management and Reporting:
- Maintain accurate employee records in HR systems, including personal information, employment history, attendance, and performance data.
- Prepare regular and ad-hoc reports on key HR metrics, such as turnover rates, absenteeism, training compliance, and headcount.
- Ensure compliance with data protection regulations and company policies related to employee data.
- HR Process Optimization:
- Identify opportunities to improve HR processes through automation and better use of technology.
- Collaborate with IT and HR teams to develop and implement process improvements that enhance efficiency and reduce manual work.
- Support the digitisation of HR documents and records, ensuring easy access and retrieval.
- Payroll and Benefits Administration:
- Support the payroll process by ensuring accurate data entry and timely updates to employee records.
- Assist in the administration of employee benefits, including enrolment, changes, and inquiries.
- Coordinate with the payroll team to resolve any discrepancies or issues related to employee pay and benefits.
- Recruitment and Onboarding Support:
- Assist in the technical aspects of recruitment, including managing applicant tracking systems (ATS) and scheduling interviews.
- Support the onboarding process by ensuring new hire data is accurately entered into HR systems and that onboarding tasks are completed on time.
- Generate and distribute onboarding materials and ensure all required documentation is collected and stored properly.
- Compliance and Audits:
- Ensure HR systems and processes comply with local labor laws, company policies, and industry standards.
- Assist in preparing for internal and external HR audits by ensuring that all required documentation is up-to-date and readily available.
- Support the HR team in addressing any audit findings and implementing corrective actions.
- Employee Relations and Communication:
- Assist in the administration of employee relations programs, including performance management, disciplinary actions, and grievance procedures.
- Maintain clear and effective communication channels between HR, employees, and management, ensuring timely and accurate dissemination of HR-related information.
- Support employee engagement initiatives by coordinating surveys, feedback processes, and related activities.
- Administrative Support:
- Provide general administrative support to the HR department, including scheduling meetings, managing calendars, and handling correspondence.
- Assist in organizing HR events, training sessions, and employee recognition programs.
- Maintain and update HR documentation, policies, and procedures as needed.
Requirements:
- Education and Experience:
- Bachelor's degree in human resources, business administration, information technology, or a related field.
- Minimum of 4 years of experience in an HR role, with a focus on HR systems administration or HRIS management (manufacturing or industrial environment is preferential).
- Technical Skills:
- Proficiency in HRIS and other HR-related software, with the ability to troubleshoot issues and provide user support.
- Strong IT skills, including advanced proficiency in Microsoft Excel, data analysis, and reporting tools.
- Familiarity with data protection regulations and best practices for managing sensitive employee information.
- Analytical and Problem-Solving Skills:
- Strong analytical skills with the ability to interpret and present HR data effectively.
- Ability to identify inefficiencies in HR processes and propose solutions to improve them.
- Communication and Interpersonal Skills:
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Strong interpersonal skills, with the ability to collaborate effectively with HR colleagues, IT staff, and other departments.
- Organisational Skills:
- Strong organisational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Attention to detail and accuracy in managing employee records and HR data.
- Confidentiality and Integrity:
- Strong commitment to maintaining confidentiality and handling sensitive information with discretion.
- High level of integrity and professionalism in all interactions.
- Attitude:
- Professional, personable, and approachable.
- Hands-on, can-do.
- Solutions-oriented.