Strategic Operations Manager

1 week ago


Middlesbrough, Middlesbrough, United Kingdom Komplex Group Full time

**About the Role:**

We are seeking an experienced Regional Care Operations Director to lead our care services in the North East region.

This is an excellent opportunity to join a passionate team at Komplex Care, a company dedicated to providing high-quality complex care services for both adult and paediatric clients in the comfort of their own homes.

As a Regional Care Operations Director, you will oversee the daily operations of our care services, working closely with a Nurse Manager to lead and support a team of compassionate support workers.

Your leadership and dedication to excellence will ensure that we provide the highest quality care, significantly enhancing the lives of our clients.

**Key Responsibilities:**

  • Develop and implement individualized care plans to meet the specific needs of each client.
  • Collaborate with healthcare professionals, families, and clients to provide holistic, person-centered care.
  • Inspire, motivate, and cultivate a highly skilled and engaged workforce, demonstrating a strong commitment to staff development and growth.
  • Provide leadership, support, and mentorship to frontline staff, fostering a positive and supportive work environment.
  • Ensure that all care packages meet or exceed CQC standards, actively seeking opportunities for improvement.
  • Manage staff rotas effectively to ensure adequate coverage and continuity of care.
  • Thrive in a fast-paced, reactive environment, demonstrating adaptability and resilience.

**About Us:**

Komplex Care is a leading provider of complex care services in the North East region, dedicated to delivering exceptional care to our clients.

We are committed to providing a positive and supportive work environment for our staff, and we are excited to offer this opportunity to join our team.



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