Customer Service Director

3 days ago


Strood, Kent, United Kingdom Mr Clutch Autocentres Full time

We are seeking a talented Customer Service Director to lead our Autocentre team. The ideal candidate will have a strong background in customer service and experience in managing a high-performing team.

About the Role

As a Customer Service Director, you will be responsible for promoting and maintaining our company image as a brand ambassador. You will work closely with the management team to maximise volume and ensure profit and financial targets are met.

  • Promote and maintain the Company image as a brand ambassador.
  • Maximise volume to ensure profit and financial targets are met.
  • Coordinate and control Autocentre staff, providing assistance and support when needed.
  • Maintain security of stock and monies, being accountable for any losses.
  • Ensure company house-keeping standards are met.
Benefits

We offer a competitive salary, excellent bonus scheme, and great training opportunities to help you succeed in your career. Our benefits package includes:

  • Up to 44 days paid leave (including bank holidays).
  • A competitive Salary: £60,000 - £80,000 per annum.
  • An excellent Bonus Structure.
  • Career Development Opportunities.
  • Training at our IMI approved Training Academies (Strood/Reading).
  • Uniform.
  • Company Discount.
  • Pension Scheme.


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