Healthcare Case Manager Professional
2 weeks ago
Jobseekers Recruitment Services is seeking a skilled Healthcare Case Manager to join their team. In this role, you will work closely with customers who have been diagnosed with complex medical conditions, providing exceptional support and guidance throughout their treatment journey.
About the Role
This is a fantastic opportunity for healthcare professionals to utilise their skills and experience to make a meaningful impact in the lives of our customers. As a Clinical Case Manager, you will be part of a dynamic team that provides a single point of contact for customers, liaising with healthcare professionals and hospitals to ensure they receive the necessary support.
Key Responsibilities
- Act as front-line support to customers via email and telephone, responding to queries and concerns in a timely and professional manner.
- Proactively review customer eligibility for health policy benefits, signposting them to other eligible services where necessary.
- Use clinical skills to inform decisions on highly complex treatment eligibility, working closely with providers to ensure care is appropriate to need and eligible under the policy.
- Maintain up-to-date knowledge of current best practice and clinical guidelines, supporting front-line business areas with clinically complex cases.
- Advise customers on available products and policies, ensuring accurate and informed decision-making.
Benefits
We offer a competitive salary starting at £30,756 rising to £32,744 (after probation), along with 37.5 hours per week between 8am and 6pm. Our comprehensive package includes car parking on site, subsidised canteen, charity days, flexible holiday entitlement, commitment to ongoing training, pension, private health insurance, life insurance, and cycle to work scheme.
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