Sales Consultant
4 weeks ago
About Laings:
We are a family-owned brand in the UK, renowned for our exquisite craftsmanship, quality, and innovation. Our growth-orientated business has invested heavily in creating new, elegantly designed showrooms across the UK, showcasing our curated fine jewellery and luxury timepiece collections.
We are seeking a Sales Consultant to join our innovative and progressive teams. With a focus on upholding a positive and supportive culture, we will help and guide you to reach your potential and empower you to perform at your best. Our values-based leadership is fostered across all departments, along with tailored training and development provided to progress your career.
About You:
Whilst experience in fine jewellery or luxury timepieces is not a requirement, an enthusiasm for our products is highly advantageous. Your professionalism in delivering high-end client journeys is essential. We value warm, engaging personalities and individuals looking to develop and succeed within one of the most desirable brands in the UK.
As a Sales Consultant, you will engage with our esteemed customers, providing them with the knowledge they need to choose pieces from our collection and enable them to make an informed purchase, while looking after their best interests.
Key Responsibilities:
- Develop in-depth knowledge of our products, the brand, and convey this with pride and enthusiasm.
- Attract new customers by responding to inbound lead enquiries, to qualify the jewellery needs of prospective customers.
- Aim to achieve team sales targets in line with store figures, being ever mindful of personal objectives.
- Communicate to a high standard with colleagues and share any insights or feedback from the sales process.
- Maintain excellent presentation of our collections and showroom.
- Follow up with customers following their purchase for after-care queries or concerns.
- Ensure personal responsibility for stock handling and product counts.
Why Laings?
We offer a competitive salary and team commission structure, along with unrivalled employee discounts and service recognition awards. Our benefits have been created to ensure happiness and wellbeing across each person's professional and personal life. We offer flexible benefits, where you can choose to match your individual needs through our bespoke benefits platform.
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