Service Technician
3 days ago
We are seeking a highly motivated and customer-focused Service Technician to join our team at Medstrom. As a Service Technician, you will play a critical role in ensuring the effective, timely, and efficient delivery of products to customer sites, as well as performing first-line fault service visits and repairs.
Key Responsibilities- Deliver clean, ready-to-use products to and around customer sites
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair, and electrical-safety test products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience of delivery driving and planning routes would be desirable
- Full UK Driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
- A proactive, 'can-do' attitude
- Excellent customer service and communication skills
- Ability to work under own initiative, and follow procedures to achieve deadlines
- Basic PC skills to include email and MS Office
- DBS Checked (or the willingness to complete one)
- Competitive basic salary of £23,000, with an estimated potential earning of approx. £26,000+ with on-call payments
- Additional on-call payments
- Contributory pension scheme
- 33 days' holiday inclusive of Bank Holidays
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary Sacrifice Schemes including Cycle to Work
- Full induction with great training and support from dedicated team members
- Receive a treat on your birthday
- Death in Service benefit
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
Medstrom is a leading provider of medical equipment and services. We are committed to delivering high-quality products and services to our customers, and we are looking for talented individuals to join our team.
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