Retail Sales Associate
1 week ago
Company Overview
Tesco is a leading retailer committed to serving our customers better every day.
We are seeking a Retail Sales Associate to join our team and contribute to our success.
Salary
The salary for this role starts from £12.02 an hour, increasing to £13.15 for stores inside the M25. Additionally, you will receive a night premium of £2.30 per hour worked between midnight and 6am.
Job Description
About the Role
This is a challenging and rewarding role that requires a passion for delivering great customer service. As a Retail Sales Associate, you will be responsible for serving our customers with pride and giving them a great shopping experience.
You will work across various areas of the store, including the service, picking, and replenishment areas. You will also be required to take part in seasonal, community, and charity events, creating a great inclusive atmosphere.
In this role, you will be responsible for knowing your customers, building rapport with them, and making decisions that are right for them. You will also handle products with care to maintain quality and ensure they reach customers in the best condition.
- Knowing your customers and serving them with passion and pride;
- Passionate and knowledgeable about the products and services within my store;
- Working across the store in our service, picking and replenishment areas where required;
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly;
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time;
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere;
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit;
- Handling products with care to maintain quality and ensure they reach customers in the best condition;
- Being myself, living our values, making everyone feel welcome and always following our policies;
- At times, you may be required to accept deliveries into the store.
Required Skills and Qualifications
To succeed in this role, you will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride;
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip;
- To take the initiative and make decisions that are right for our customers;
- Work well within a team and communicate openly with others;
- Build relationships with colleagues to create a team spirit, having fun and celebrating success;
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits
We offer a range of benefits to support your wellbeing, career progression, and financial security:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays);
- Request flexible working from day one;
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home;
- Access to free wellbeing services with a range of resources to support your mind, body, and life;
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%;
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes;
- Uniform provided and policies to support you for all of life's moments, big and small;
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
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