Automotive Warranty Resolution Specialist

3 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Holt Recruitment Ltd Full time
About the Job

We are seeking a highly organised and detail-focused Warranty Administrator to join our client's team.

The successful candidate will be responsible for managing the submission of warranty and goodwill claims, ensuring accuracy and efficiency in their work.

Key Responsibilities
  1. Submit accurate warranty and goodwill claims on a daily basis.
  2. Review repair descriptions to ensure compliance with manufacturer standards.
  3. Communicate with manufacturers to resolve claim issues.
  4. Collate additional information required by manufacturers.
  5. Process amended claims.
  6. Monitor and record unpaid claims.
Requirements and Qualifications
  • At least 6 months' experience in commercial vehicle warranty administration.
  • Strong knowledge of manufacturer warranty standards.
  • Proficient in Microsoft Office.
  • Excellent analytical and problem-solving skills.
  • Able to work independently and as part of a team.
  • Flexible and adaptable.
  • Reliable and punctual.
What We Offer

A competitive salary of up to £36,000 per annum, Monday to Friday 8am-5.30pm + 1 in 2 Saturday mornings.



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