Residential Support Officer
1 week ago
Residential Support Officer
Barchester Healthcare is seeking an experienced administrator to join its team. This role involves supporting the General Manager in maintaining the home's efficiency.
The ideal candidate will have excellent organizational skills, strong IT proficiency, and the ability to provide guidance to junior team members.
Key Responsibilities:
- Create a welcoming environment for residents, staff, and visitors.
- Manage customer interactions, including showrounds and database updates.
- Collaborate with the community engagement team to enhance occupancy and reputation.
- Support resident and family feedback, prioritizing exceptional customer care.
- Assist with staff recruitment, induction, and ongoing support.
- Prepare payroll for home-based staff.
- Offer guidance on HR-related matters.
- Ensure secure file storage.
- Attend meetings and produce accurate notes and minutes.
- Verify rota completion.
- Manage safe contents, petty cash, and resident fund accounts.
- Update staff records.
- Recommend staff development opportunities.
Compensation:
This role offers a salary of £26,000 - £31,000 per annum, dependent on experience. In addition, you'll enjoy various rewards and benefits, including a Rewarding Excellence bonus, refer-a-friend scheme, and access to retail and leisure discounts.
About Barchester Healthcare:
We value our employees and offer opportunities for growth and development. If you're looking to advance your administrative career with a supportive employer, Barchester is an empowering and rewarding place to be.
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