Employee Relations Specialist

3 weeks ago


London, Greater London, United Kingdom Portico Full time

Portico's Culture

Our unique culture is built on rewarding hard work and dedication, empowering people to grow, and believing that work should be fun and engaging.

We value diversity and treat everyone equally to ensure everyone has the same opportunities to grow, develop, and progress in their careers.

Role Overview & Description

This is a full-time on-site role located in London for an Employee Relations Specialist.

In partnership with the Head of People, the ER Specialist will work collaboratively with the People team across the business, sharing knowledge and supporting the team in rolling out projects as well as promoting and maintaining an inspiring company culture in line with our values.

The role suits someone who is a HR generalist with strong knowledge of Employment Law and having prior experience in Employee Relations is required. The ideal candidate will hold a related qualification such as CIPD.

Key Responsibilities

  • First point of contact on all people-related queries for managers and employees.
  • Ensure a collaborative and robust approach to employee relations is developed and maintained.
  • Take a proactive approach to delivering timely and professional advice across the full range of employee life-cycle activities.
  • Manage relationships with key leaders and act as their business partner while supporting them and their teams.
  • Lead case management on ER-related issues.
  • Risk assess ER-related issues and use experience, knowledge, and insights to ensure that all advice and decision-making influence is well informed, accurate, and in line with legislation and company procedures.
  • Deliver a high-quality service, providing expert support to managers through a coaching approach to managers/site leads on employee relation cases, which includes investigations, disciplinary, short- and long-term absences, grievances, capability, appeals, and any change management (specifically TUPE process).
  • Support the implementation, updating, and refreshing of People team policies and procedures.
  • Work proactively to minimize employee relations issues through the upskilling and training of site leads population ensuring the utilization of available resources.
  • Effective support, buddying, and development of other members of the People Team.
  • Develop and deliver training on a variety of HR topics as guided by the Head of People.
  • Maintain communication and collaboration with key departments and stakeholders.
  • Ensure a proactive approach to maintaining up-to-date knowledge of employment law/legislation changes and ensuring that our practice and policies are reflective of any changes on a regular basis.
  • Support the People Coordinator to ensure that HR audits and right to work status are managed and monitored.

What We Offer

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas, and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.


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