Retail Store Manager

4 weeks ago


Wembley, United Kingdom Outdoor Industry Compass Full time

About Us

At Outdoor Industry Compass, we're passionate about empowering people through sport and craftsmanship to create positive change in communities around the world. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Summary

We're seeking a highly motivated and experienced Retail Store Manager to lead our retail stores and drive business growth. As a key member of our team, you'll be responsible for managing store operations, leading a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities

  1. Drive Business Growth
  • Develop and implement strategies to drive sales and revenue growth
  • Monitor and analyze sales data to identify trends and areas for improvement
Lead and Develop a High-Performing Team
  • Recruit, train, and develop a team of sales associates and managers
  • Provide coaching and feedback to ensure team members are meeting sales and customer service targets
Manage Store Operations
  • Oversee daily store operations, including inventory management, visual merchandising, and loss prevention
  • Ensure compliance with company policies and procedures
Deliver Exceptional Customer Experiences
  • Develop and implement customer service strategies to drive customer loyalty and retention
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements

  1. Proven Leadership Experience
  • Minimum 2 years of retail management experience
  • Proven track record of driving sales growth and improving customer satisfaction
Excellent Communication and Interpersonal Skills
  • Strong communication and interpersonal skills to lead and motivate a team
  • Ability to build strong relationships with customers and colleagues
Business Acumen
  • Strong business acumen to drive sales growth and improve profitability
  • Ability to analyze sales data and identify trends and areas for improvement
Customer Focus
  • Passion for delivering exceptional customer experiences
  • Ability to develop and implement customer service strategies to drive customer loyalty and retention

What We Offer

  1. Competitive Compensation and Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
Collaborative and Dynamic Work Environment
  • Collaborative and dynamic work environment with a passionate team
  • Opportunities to work with a leading brand in the outdoor industry


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