HGV Fleet Manager

1 month ago


Derby, Derby, United Kingdom Kemp Recruitment Full time
Maintenance Controller Opportunity

In this exciting role with Kemp Recruitment, you will play a pivotal part in supporting customers and ensuring our fleet of HGVs and LCVs remains operational.

Key Responsibilities
  • Respond to calls regarding breakdowns, repairs, and maintenance issues for HGV and LCV fleets, providing timely and effective solutions.
  • Coordinate and book repairs with suitable suppliers and workshops, aiming to minimize vehicle downtime and optimize productivity.
  • Manage time effectively to maximize efficiency and ensure seamless workflow between workshops and customers.
  • Maintain accurate and up-to-date information in company systems, keeping the customer portal current and informed.
  • Elevate any issues that may negatively impact the customer or business to the Fleet Support Manager, ensuring prompt resolution.
  • Communicate rechargeable work to customers following company procedures and timeframes.
Requirements
  • Proven experience as an administrator with a strong understanding of HGVs and LCVs, including managing breakdowns and defects.
  • Exceptional interpersonal and communication skills, with the ability to work effectively with customers and suppliers.
  • Strong attention to detail and comfort working with numbers, ensuring accuracy and efficiency in all tasks.
  • Proven problem-solving skills, with the ability to think critically and resolve issues effectively.
  • Ability to work both independently and as part of a fast-paced team, prioritizing tasks and managing workload effectively.


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