Customer Service Representative

7 days ago


Erith, Greater London, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your key responsibilities will include:

  • Ensuring customer satisfaction by providing attentive service and addressing any concerns
  • Maintaining a clean and welcoming environment in the dining area and toilets
  • Organizing special events and activities to engage with customers
  • Collaborating with the team to achieve high standards of customer service

What We're Looking For

We're seeking a friendly, approachable, and customer-focused individual who can work well under pressure. You'll need to be able to maintain high energy levels, think on your feet, and provide excellent communication skills. In return, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts

Join Our Team

At McDonald's, we're committed to fostering a safe, respectful, and inclusive workplace. If you're passionate about delivering exceptional customer experiences and working as part of a dynamic team, we'd love to hear from you.



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