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Resident Liaison Officer

2 months ago

Hounslow, Greater London, United Kingdom Fawkes and Reece Full time

About the Role of Resident Liaison Officer at Fawkes and Reece

As a Resident Liaison Officer at Fawkes and Reece, you will play a key role in providing exceptional customer care to residents, ensuring that work programs are met and exceeded.

Key Responsibilities for Resident Liaison Officer

* Coordinate appointments and manage schedules to ensure seamless communication between stakeholders.* Handle resident complaints and issues with professionalism and efficiency, providing timely and effective resolutions.* Facilitate communication between residents, management, and other stakeholders to ensure a positive project experience.* Proactively work to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements for Resident Liaison Officer

* Strong knowledge of health and safety protocols and procedures.* Excellent communication and interpersonal skills, with the ability to work collaboratively and build strong relationships.* Proficiency in IT systems and adaptability to on-site operations.* Ability to work independently and as part of a team, with a proactive attitude and strong problem-solving skills.* Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

What We Offer

Paying a competitive salary, depending on relative experience, with opportunities for career growth and professional development within Fawkes and Reece.