Digital Platform Operations Specialist

4 days ago


London, Greater London, United Kingdom Euro London Appointments Full time

Job Description:

We have an exciting opportunity for a Digital Platform Support Analyst to join our team in London on a 6 month temp contract.

The role involves working with a team of junior and senior analysts and being the first point of contact for technical issues and incident management related to live streaming.

This includes dealing with major incidents, technical issues, and escalations related to live streams of sports events. The role also involves supporting an extensive suite of Live, VOD, OTT/Digital Playout via client applications.

Key Responsibilities:

  • Incident management and support
  • Supporting OTT platforms and CMS systems
  • Monitoring live video streams and analysing issues
  • Tech support and troubleshooting

Requirements:

  • Previous experience working in digital technical/media operations
  • Experience in monitoring and supporting OTT platforms
  • Strong communication skills and attention to detail
  • Able to work under pressure and react quickly

Benefits:

  • Possible extension of the 6 month contract
  • Flexibility to work remotely during early shifts
  • Opportunity to work with a global media broadcasting company

Estimated Salary: £35,000 - £45,000 per annum, depending on experience



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