Work Order Management Specialist

3 days ago


Hull, Kingston upon Hull, United Kingdom Kingston Recruitment Full time
Role Overview:
We're seeking an experienced Work Order Management Specialist to join our team in East Hull. As a key member of our operations team, you'll be responsible for coordinating work orders, managing stock levels, and providing exceptional customer service.

About the Role:
* Create and manage work orders on our computerised system
* Handle incoming calls from customers and engineers with professionalism and efficiency
* Monitor stock levels and coordinate with engineers to order materials as required
* Assist in the quotation process for new business enquiries
* Maintain and update our database to ensure accurate records
* Make travel arrangements and book accommodation for engineers as needed

Key Requirements:
* 2+ years' experience in a similar role
* Strong organisational and communication skills
* Proficient in Microsoft Office and other relevant software
* Ability to work independently and as part of a team

Salary and Benefits:
This role offers a salary of £36,000 - £40,000 per annum, depending on experience, plus a range of benefits including 20 days annual leave, pension scheme, and life insurance.
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