Department Head for Plumbing Operations
2 days ago
Company Overview
MP Moran is a family-owned builders' merchant seeking an experienced Plumbing Department Manager to support the day-to-day operations of the plumbing department.
Job Description
The successful candidate will work closely with the Branch Manager to ensure efficient functioning and provide exceptional customer service.
Salary
$60,000 - $80,000 per annum, depending on experience.
Job Responsibilities:
- Manage the day-to-day operations on a busy plumbing counter.
- Address customer inquiries, resolve issues, produce trade quotes, and provide expert advice.
- Drive the team to enhance sales.
- Delegate effectively and manage the rest of the team.
- Ensure all deliveries are processed quickly and efficiently.
- Assist in placing orders and ensuring stock availability.
- Liaise with other departments to ensure overall efficiency and increased customer satisfaction.
Requirements:
- Knowledge of plumbing materials and trends.
- Experience handling trade quotes is essential.
- Good interpersonal skills, confident and able to engage with customers.
- The ability to prioritise responsibilities under pressure and be self-motivated.
- Excellent sales and marketing skills.
- Ability to manage people and delegate effectively.
Benefits:
- Competitive salary.
- Pension Scheme.
- Group Life Assurance.
- Staff Discount.
- Discounts on top brands, online stores, events, and attractions.
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Long Service Awards.
- 20 Days Annual Leave plus Bank Holidays.
- Birthday Day Off.
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