Department Head for Plumbing Operations

2 days ago


London, Greater London, United Kingdom MP Moran Full time

Company Overview

MP Moran is a family-owned builders' merchant seeking an experienced Plumbing Department Manager to support the day-to-day operations of the plumbing department.

Job Description

The successful candidate will work closely with the Branch Manager to ensure efficient functioning and provide exceptional customer service.

Salary

$60,000 - $80,000 per annum, depending on experience.

Job Responsibilities:

  • Manage the day-to-day operations on a busy plumbing counter.
  • Address customer inquiries, resolve issues, produce trade quotes, and provide expert advice.
  • Drive the team to enhance sales.
  • Delegate effectively and manage the rest of the team.
  • Ensure all deliveries are processed quickly and efficiently.
  • Assist in placing orders and ensuring stock availability.
  • Liaise with other departments to ensure overall efficiency and increased customer satisfaction.

Requirements:

  • Knowledge of plumbing materials and trends.
  • Experience handling trade quotes is essential.
  • Good interpersonal skills, confident and able to engage with customers.
  • The ability to prioritise responsibilities under pressure and be self-motivated.
  • Excellent sales and marketing skills.
  • Ability to manage people and delegate effectively.

Benefits:

  • Competitive salary.
  • Pension Scheme.
  • Group Life Assurance.
  • Staff Discount.
  • Discounts on top brands, online stores, events, and attractions.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Long Service Awards.
  • 20 Days Annual Leave plus Bank Holidays.
  • Birthday Day Off.


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